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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,439 Reviews

1,439 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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March 30, 2023

GREAT GREAT GREAT service… as always. don’t you know?!(: always a perfect 10/10 for me More

by kaciecurtis11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department. recall lady… AMAZING.
Mar 30, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 30, 2023

Car was in for it's 100,000 mile service, and the specifics were explained to me clearly, and the cost as well - up front. Car was ready when promised and the cost was less than expected -- a great e More

by JOHN@CAVANAUGHNELSON.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in service
Mar 30, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 29, 2023

It was quick and easy and everyone was kind and helpful. It was a positive experience More

by chartzell29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 28, 2023

Everyone is always professional and helps me out in a timely manner. I will keep coming back. More

by robertson_34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 28, 2023

Staff was professional, courteous and thorough. My car was taken in right on time. The mechanic noticed my tires were due to be rotated and service staff checked in with me and saved me another tri More

by TURTLEISLAND23336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again so soon, Kathleen!

March 28, 2023

Fantastic first service on my brand new RAM! Looking forward to my next service visit to Southern! More

by donald.reeves1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 28, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back, Donald!

March 27, 2023

Amazing experience,it was great to finally experience the southern hospitality, I was not let down More

by BURLEYNAZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 27, 2023

Tina and Beatrice werte very attentive, thorough and helpful. All information was thoroughly explained and reviewed. More

by kjg6798010@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina in service and Beatrice Miles
Mar 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 24, 2023

Much better this time. However, I think I still may have the smell that I came in with. More

by SMWANDSJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina and Joe Kolpin
Mar 24, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

March 23, 2023

My advisor is very professional. Kept me in the loop on all repairs and timelines. More

by MICHAELJONES.MIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service advisor
Mar 23, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response, Jennifer! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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