Back

Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,439 Reviews

1,439 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Sort by
April 29, 2023

Great service as usual. Love the experience of the Service technician I work with his knowledge Is priceless. More

by tlw56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Williams
May 01, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 28, 2023

The service was great and the amount of time waiting at the dealership for the repair was only 1 hour. More

by aoliverc34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kopin and Matt Hood
May 01, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 28, 2023

This dealership provides great service. I have been pleased with the service and assistance with my 2016 Jeep Wrangler More

by anthony.combrevis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
May 01, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 27, 2023

Outstanding service team at Southern Dodge! Explained in detail after discovering rubber missing from the inside of front right tire. Brought my 2020 RT Challenger Scat Pack in for a nail deepl More

by ruarkwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley
Apr 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again!

April 27, 2023

Always pleased with the repairs made to my vehicle. . I was always aware of the status of my vehicle when being service by your company. Your service people were always kind ,polite and up to date on t More

by drlab878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lowen Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 27, 2023

The service reps are very much first class, very attentive and knowledgeable. The waiting area is sufficient. More

by cbarahona78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 26, 2023

Excellent job troubling shooting my radio. They figured out the problem quickly that the radio is the problem. More

by saundra_49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Sam
Apr 26, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you again for this feedback, Saundra.

April 25, 2023

Everyone was very helpful and accommodating. Always returned my call when I had any questions. Let me know what was going on at all times. More

by katlynmarie1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Service Dept.
Apr 25, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 21, 2023

Service provider notified me that I was not able to do a quick lane oil change, even though I arrived a hour and a half before closing time. Had to debate and plead my case in order to get a simple oil ch More

by ACM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept, old man and young girl
Apr 21, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 21, 2023

Every time I have gone in for service I have been treated with kindness and compassion. Everyone seems to go the extra mile to make sure I know what’s happening and/or to make sure things go as flawlessly as More

by kayacloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina 5 stars!!!
Apr 21, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you again for your positive feedback, Kaya!

...
50
...