Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,439 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
I arrived close to lunch at dealership was greeted rite away and told that a couple of customers were ahead of me. With that being said was still out of their in a short time away and told that a couple of customers were ahead of me. With that being said was still out of their in a short time More
Speed of service and professionalism of the employee of whom I worked with. Her name is Haley. whom I worked with. Her name is Haley. More
Excellent customer service, waiting area for customers was clean and the service was fast and my service advisor was very friendly was clean and the service was fast and my service advisor was very friendly More
awesome as always- they are overworked but you would never know it !!! all smiles all the time- very friendly and professional never know it !!! all smiles all the time- very friendly and professional More
Quick and fast service went early in morning before it got to late and wasn’t there for long loved it. got to late and wasn’t there for long loved it. More
My visit was shorter than expected. Matt explained everything to me ina way that I understood. He had a great personality and wonderful customer service. Matt explained everything to me ina way that I understood. He had a great personality and wonderful customer service. More
Tina in the maintenance department understand that I am hearing impaired and cannot use the phone. She is wonderful to text me appointment times. For years now, she has personally made things easier for me hearing impaired and cannot use the phone. She is wonderful to text me appointment times. For years now, she has personally made things easier for me by allowing me to text her information in advance. This last time, we were afraid it was going to be something serious like a module in the computer or maybe even the computer itself. Luckily, after a 45 minute or so wait, she called me over to tell me it was a fuse!! So relieved!! Everyone there, including the mechanics are always so friendly and personable and makes me feel so welcomed. They take time to explain to me exactly what is going on. It is very much appreciated! More
Haley in the Service Dept took exceptional care of us. We were far from home and had hit part of an animal on the way there. They took care of us just like we were a longstanding customer! We were fixed We were far from home and had hit part of an animal on the way there. They took care of us just like we were a longstanding customer! We were fixed up and road ready again in no time! If we lived in the area this would definitely be our dealership of choice. More
I had waited a very long time for the parts for a recall (since last June) and Tina managed to come through for me and get the party needed. Not only did I get the recall done, she had my car detailed as (since last June) and Tina managed to come through for me and get the party needed. Not only did I get the recall done, she had my car detailed as well. This was a very pleasant surprise. More