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Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,482 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,482 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
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February 07, 2024
I got the wiper replaced within a half hour instead of the 2.5 hour wait that could have been. I appreciated how she arranged that. the 2.5 hour wait that could have been. I appreciated how she arranged that. More
by wyo1919
Verified CustomerEmployees Worked With
I don't remember her name. She was blonde, very personable and professional. She made it so I got out quickly.
January 18, 2024
The Worst Service Department Ever! Never returns phone calls, never gives updates, Has had my Jeep for 2 weeks due to recall and warranty work and has not given an up date, no renta Never returns phone calls, never gives updates, Has had my Jeep for 2 weeks due to recall and warranty work and has not given an up date, no rental car, Jeep Corporate has even stepped in and has been blown off as well. Tim promised a rental, didn't happen. Told us to call Jeep, we called Jeep & Jeep has been trying to get it set up, but Tim won't call them back or take their calls. So..... No Car NO Updates NO Rental More
by Mcem22
Employees Worked With
TIM IN SERVICE
November 10, 2023
I had a little fender issue, cargo strap got caught and sheared the clips detaching it. Rep squeezed me in and got it repaired! No time at all, looks great, reasonable cost!!! sheared the clips detaching it. Rep squeezed me in and got it repaired! No time at all, looks great, reasonable cost!!! More
by MKVAUGHN
Employees Worked With
Service department!!
November 10, 2023
Great people great place wonderful help couldn’t ask for a better place to take my car a better place to take my car More
by trentonboombox
Employees Worked With
November 10, 2023
Dealer is dedicated to get you in and out as quickly as possible in the quick lane for an oil change. The staff is helpful and work with you. Not pushy to spend money on services that should be done based possible in the quick lane for an oil change. The staff is helpful and work with you. Not pushy to spend money on services that should be done based on cars mileage. Will continue using them for all my cars needs. More
by viper899
Employees Worked With
November 10, 2023
Great Service! Everyone in this Dealership... is so helpful and the Customer Service is unmatched! In this day and time... it's a breath of fresh air. Each and e Everyone in this Dealership... is so helpful and the Customer Service is unmatched! In this day and time... it's a breath of fresh air. Each and every person has been an absolute delight to work with. From the GM... to Sales... To Service... They are all one-of-a-kind! More
by EXPERTOFVA
November 09, 2023
Great service from the valet and a wet vice writer to technical staff everyone was very efficient.Well done Southern technical staff everyone was very efficient.Well done Southern More
by wrshepherdjr
November 08, 2023
I am very pleased with the great communication and genuine caring customer service! Their professional help made a stressful situation less so. :) genuine caring customer service! Their professional help made a stressful situation less so. :) More
by AILSTOCKSELLERS56
Employees Worked With
Service management
