Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Good. Disappointed of new policy about loaner vehicles for warranty repairs. That's a let down Disappointed of new policy about loaner vehicles for warranty repairs. That's a let down More

Always great customer service but both my vehicles from this dealership you are the guys who I trust and no I am not selling my jeeps. Thank you. this dealership you are the guys who I trust and no I am not selling my jeeps. Thank you. More

Very friendly and courtesy If I by another vehicle I will by it from southern dodge by it from southern dodge More

Went in for a check engine light repair and on the way home the check engine light turned back on home the check engine light turned back on More

I've been a long time. Dodge Jeep Chrysler owner looking to open a new relationship in the Virginia area so I took my personal vehicle which is GMC in for an oil change. Si Dodge Jeep Chrysler owner looking to open a new relationship in the Virginia area so I took my personal vehicle which is GMC in for an oil change. Sit around for 3 and 1/2 hours. Never got the oil change because I made a comment that the service department advertised quick lube made an appointment to be in at 9:00. Be out by 9:30 next thing. I know it's 12:00. She did it on purpose. As I said about the quick lube what it is appointment and I won't be using Southern when I bring my Jeep here More

6 weeks to repair my car because of lack of spare parts is unacceptable only Jeep's fault. Dealership could not do better is unacceptable only Jeep's fault. Dealership could not do better More

Strung along, communication was only upon my request. My vehicle still sits in the back lot unfixed and it's been there since May 6,2023 My vehicle still sits in the back lot unfixed and it's been there since May 6,2023 More

The cashier need to be in same building Services desk in one building and you pay cashier in another one building and you pay cashier in another More

Great as always. Car was ready before the promised time. And I received a clear and concise report on my car. Car was ready before the promised time. And I received a clear and concise report on my car. More

Most of the parts were out of stock and equivelent replacements were never attempted. Not all of the work requested was accomplished replacements were never attempted. Not all of the work requested was accomplished More