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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,482 Reviews
Call Service Center (757) 855-2277

1,482 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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February 12, 2024

Very reliable, able to work with me and do all the maintenance I needed within days. Absolutely amazing! More

by zwjnowen17
Recommend Dealer
Yes
Employees Worked With
Service desk Sam
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Jul 08, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 12, 2024

Sam was very helpful, he was difficult to get ahold of but the primary problem was not enough techs. You had my vehicle for 3 weeks despite having the replacement parts 2 days after I dropped it off. More

by ahughes16
Recommend Dealer
Yes
Employees Worked With
Sam
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February 11, 2024

Southern is the best. ..they always take care of me They have the best service department in the 757 More

by drevonfarrell
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 11, 2024

They were good people, who walked me through everything. The service person was great and helped me understand the work that was done to my truck. More

by lorenzopeanut
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 11, 2024

I made an appointment on a specific dare. I brought my car in day prior to my appointment. My vehicle did not get service until 2 days after the appointment. I had to initiate the calls to fi More

by terrellsva
Recommend Dealer
Yes
Employees Worked With
Tina
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Feb 13, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

February 10, 2024

Welcoming the only thing that was wrong is I called prior too letting them know a part would be required so they had to order it and know I have to come back More

by hughnerm
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 10, 2024

Quick, efficient, polite and friendly I always really appreciate the helpfulness of the staff They are great More

by docguard2015
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 10, 2024

Fast & had great communication I was able to get what i needed done in a timely manner More

by Ddunm0024
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 10, 2024

As always it was awesome I have always used the service since purchasing the car in 2013. Service has always been great More

by KEVINANDMICHELLEP
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Feb 13, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 09, 2024

Tina dickinson was great & very helpful & great customer service skills Service was great quick & prombt had me & out your dealership is the only place i will be getting car serviced at. More

by wtony4857
Recommend Dealer
Yes
Employees Worked With
Tina dickinson
Report | Print
Feb 09, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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