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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,482 Reviews
Call Service Center (757) 855-2277

1,482 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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February 16, 2024

Great service dealing with an issue I had with the car I bought. They took care of me.. More

by JCOOPER32
Recommend Dealer
Yes
Employees Worked With
Bill, Justin and Service manager Tina
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 16, 2024

They both were excellent at getting my issues addressed They help me sort out a few driving concerns with my car. More

by JCOOPER32
Recommend Dealer
Yes
Employees Worked With
Mr. Bill and Mrs Tina
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 16, 2024

She was very nice and showed concerns with my issue I would recommend to my colleagues More

by MEMMINGERN
Recommend Dealer
Yes
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 15, 2024

It has been great till now, trying to call the service guy for two days. Leave a message because he is unavailable, no call back, what's up? More

by madcock3
Recommend Dealer
Yes
Employees Worked With
Sam
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Feb 15, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 15, 2024

Dealership is great and everyone is wonderful to work with Staff is very helpful and knowledgeable and set great expectations More

by tfridel
Recommend Dealer
Yes
Employees Worked With
Haley
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Feb 15, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 15, 2024

Quick and easy Haley has a positive attitude and is knowledgeable about the services needed for vehicle. Service went smooth and easy. More

by DESTINYNEAL2
Recommend Dealer
Yes
Employees Worked With
Haley more
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Feb 15, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 15, 2024

Recall for FIAT (U90? ). Not at all forthcoming about the process of the work that needs to be done. Just 'We need to order a part'. Handled at point of reception. More

by JOBAXTERJR
Recommend Dealer
No
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Feb 15, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Jo. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

February 15, 2024

Very easy to work with, called before appointment to remind me and let me know how long the prospective repair would take. Very easy transaction from start to finish! Very knowledgeable and friendly sta More

by dcraver78
Recommend Dealer
Yes
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Feb 15, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 15, 2024

Great communication! Always aware what is going on with my vehicle. Keeps me updated on progression More

by atevans
Recommend Dealer
Yes
Employees Worked With
Sam vanderslice
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Feb 16, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 15, 2024

For not having an appt the wait wasn't too bad . . . . . More

by DABEARS15
Recommend Dealer
Yes
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Feb 16, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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