Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,474 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
5yrs since buying my truck at your dealership. Y'all do all my work and 1 out 5 times it's done correctly or you they forget to call you to say it's ready. Examples: oil change/ but didn't reset d Y'all do all my work and 1 out 5 times it's done correctly or you they forget to call you to say it's ready. Examples: oil change/ but didn't reset dash, Turbo hose repaired but when I left dealership the hose blew off , 3.5 months to diagnose and fix a recall for a few More
Still waiting on a call for my Kia to be taken in for the damage to be repaired that was caused when it was serviced. And, my Chrysler was there for over a week for the steering column to be replaced and it damage to be repaired that was caused when it was serviced. And, my Chrysler was there for over a week for the steering column to be replaced and it sounds like and feels like nothing was done. We have been customers for over 14 years and have never had these issues before. It's very disappointing! More
Recall for FIAT (U90? ). Not at all forthcoming about the process of the work that needs to be done. Just 'We need to order a part'. Handled at point of reception. ). Not at all forthcoming about the process of the work that needs to be done. Just 'We need to order a part'. Handled at point of reception. More
Very easy to work with, called before appointment to remind me and let me know how long the prospective repair would take. Very easy transaction from start to finish! Very knowledgeable and friendly sta remind me and let me know how long the prospective repair would take. Very easy transaction from start to finish! Very knowledgeable and friendly staff! More