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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,474 Reviews
Call Service Center (757) 855-2277

1,474 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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February 21, 2024

Energetic and delightful crew. Prompt and courteous crew and clean facility. Look forward to next visit. More

by Mary
Recommend Dealer
Yes
Employees Worked With
I do not remember her name. New member of your staff.
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Feb 22, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 20, 2024

Very good The service was very good, the person that explained other recommended services was very helpful. More

by d20nout
Recommend Dealer
Yes
Employees Worked With
Don't
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 19, 2024

Great customer service, very professional, and thorough. Thank you so much for the great customer service More

by michellebelcher
Recommend Dealer
Yes
Employees Worked With
Heather
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Jul 08, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 19, 2024

Fast, courteous, simple I was met with a smile and left with a smile. Perfect More

by Blenz
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 19, 2024

I've brought my brand new car to the dealership 3 times to get the heat issue repaired and it is still not fixed. 3 month into winter and still don't have heat in my car More

by hyltonnicholas
Recommend Dealer
No
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We value and appreciate your business, Nicholas. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

February 18, 2024

I brought my vehicle in a service airbag system light. They were able to get my car in for service. They provided me with a rental until my vehicle was ready. More

by JGILBERT768
Recommend Dealer
Yes
Employees Worked With
Tina
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 18, 2024

Professional, quick and efficient Believe I have provided necessary feedback You need to update this survey More

by V_PORTALATIN
Recommend Dealer
Yes
Employees Worked With
Sam
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 17, 2024

Fast, friendly, with follow up It was just an oil change Done I am done More

by creismeier
Recommend Dealer
Yes
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 17, 2024

Well, nobody cause they are still giving me the run around. I probably need to find another chrysler dealership More

by Jallen1987
Recommend Dealer
No
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"Jallen1987" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 17, 2024

The service department worked very diligently to fix the items on our Jeep and were very professional More

by tgriss05
Recommend Dealer
Yes
Employees Worked With
Tina
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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