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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,474 Reviews
Call Service Center (757) 855-2277

1,474 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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February 24, 2024

He is very nice. Sits at the far left desk. Always smiling and remembers me. More

by rawebber85
Recommend Dealer
Yes
Employees Worked With
Idr
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February 23, 2024

Helpful and efficient Thank you for great service, helpful and efficient. My windshield wipers work much better now. More

by dutch0105
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
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Feb 23, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 23, 2024

The Advisor was nice and friendly and the service for my vehicle was done quickly. More

by ECUNNINGHAM12
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
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Feb 23, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 23, 2024

Always top notch work It's always a great experience dealing with sales departments and Tina in service. I trust her with all my vehicles More

by dritter123
Recommend Dealer
Yes
Employees Worked With
Tina Dickerson
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Feb 23, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 23, 2024

Courteous and informative The new wait area is nice. The signage could be a little better. More

by earlc
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
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February 23, 2024

No No No No No No, no no no no no no no no No More

by AARON.MCMILLER
Recommend Dealer
Yes
Employees Worked With
Haley More
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February 22, 2024

what was only an oil change turned into almost 6 hours including taking upon themselves to do a recall without asking me. waste of my workday/time. i was pissed More

by ngreen4
Recommend Dealer
No
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Feb 22, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"Ngreen4" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 22, 2024

They stole my cell phone that I forgot in the car They stole my phone and a tool More

by Eadan3006
Recommend Dealer
No
Employees Worked With
1 is because I missed some things
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Feb 22, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"Eadan3006" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 21, 2024

Knowledgeable, not pushy, excellent customer service She explained everything about my car in detail & she listened to my concerns More

by QUINT2390
Recommend Dealer
Yes
Employees Worked With
Lady with curly hair in the service department
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Feb 21, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 21, 2024

The dealership was amazing because that's where we bought our vehicle. The overall experience was amazing and I will definitely be back in the future, considering I have southern for life. More

by Abm2017
Recommend Dealer
Yes
Employees Worked With
Sam
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Feb 21, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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