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Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,756 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,756 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
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July 03, 2018
Great Service I arrived to have 2 recalls taken care of and an oil change at 8am. They offered me a free rental car to use during the day so I could run my errands I arrived to have 2 recalls taken care of and an oil change at 8am. They offered me a free rental car to use during the day so I could run my errands. Car was ready by noon. The only thing that could be improved upon is to have any service tech be able to assist when we come up to the counter. It seems that things would go more smoothly if the service techs would help each other out when they are available. More
by naneric
Verified CustomerEmployees Worked With
Quency Murray
July 03, 2018
Very dissatisfied When I picked up my car it appeared they have broke my window button and wanted me to leave with my car like that. They also quoted me out to fix it, When I picked up my car it appeared they have broke my window button and wanted me to leave with my car like that. They also quoted me out to fix it, even though they broke it. More
by DWILLITHREE
Employees Worked With
Not sure of the name of the person.
July 02, 2018
Great crew, fast service Service gang serviced my car in a very expeditious manner and left me with a good idea of what I would need to look out for in upcoming maintenance. Service gang serviced my car in a very expeditious manner and left me with a good idea of what I would need to look out for in upcoming maintenance. More
by CHEDDARHED
Employees Worked With
Not sure
July 02, 2018
Fast Fast Fast Went in for my first oil change. Before I was able to even look around the waiting room, my Jeep Renegade was done! Could not have been more than 20 m Went in for my first oil change. Before I was able to even look around the waiting room, my Jeep Renegade was done! Could not have been more than 20 minutes. Almost felt like a Nascar pit stop! More
by CHASTEEN.MIKE
Employees Worked With
Delisa Alvis
July 02, 2018
Just do good job I like the way they do job have respect for all nice and clean places is to buy ur car and do good services.👍🏾Great I like the way they do job have respect for all nice and clean places is to buy ur car and do good services.👍🏾Great More
by ewusi456
Employees Worked With
Dan Jordan
July 02, 2018
Great work and they don't try to take advantage!! I took my jeep in for an oil change. I was expecting them to try to get me to purchase another service. They told me my tires would be due for a rot I took my jeep in for an oil change. I was expecting them to try to get me to purchase another service. They told me my tires would be due for a rotation the next time in and that everything else was good. When I talked to another dealer about my oil change, they told me two other things needed to be done and it would cost me about $500. More
by LHCARPEN
Employees Worked With
July 02, 2018
Service & Inspection When I reviewed my paper work, I noticed the oil listed was not what I have ALWAYS used ( see past record) Today I returned tithe dealership and was When I reviewed my paper work, I noticed the oil listed was not what I have ALWAYS used ( see past record) Today I returned tithe dealership and was advised " synthetic was used??! I returned to drop off "Recall Notice" As well as purchase rear window wiper which was not available at service date. More
by JOEROSENOWLAN
Employees Worked With
Service Advisor , shop mechanic Mike Leonard
July 01, 2018
Love Southern quick fast professional service all the time. Always love southern dodge everyone always friendly my oil change are always free I be glad when they start washing my car again. Prices are ok and if Always love southern dodge everyone always friendly my oil change are always free I be glad when they start washing my car again. Prices are ok and if you look online there is always a coupon to help you out. More
by NORFOLK700
June 30, 2018
oil change and state inspection Same great service as the many times before. Service advisor Sam provided up to date info of the condition of my car. Fast friendly service. Same great service as the many times before. Service advisor Sam provided up to date info of the condition of my car. Fast friendly service. More
by MOLLYMJW
Employees Worked With
Sam
June 30, 2018
Happy Mini Van Owner I really appreciated the support I get from Glenn our service writer. He listens and makes suggestions. He has been very helpful with follow up. Th I really appreciated the support I get from Glenn our service writer. He listens and makes suggestions. He has been very helpful with follow up. Thank you Glenn and the service department. More
by MINIVAN
Employees Worked With
Glenn
