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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.2
1,778 Reviews

1,778 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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August 10, 2018

Great service Great experience. Efficient and friendly. We had a very short wait. Service manager (can't remember name) listened and helped with questions. Service More

by Tombakk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2018

Great Service Service was done quickly and efficiently. I was given a loaner while my vehicle was serviced. My vehicle was given back to me in the time that was st More

by GRANDMA2RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Oni
August 09, 2018

Recall We recently had our truck in for a recall. From the start the staff was friendly and knowledgeable. We always receive excellent care when we bring our More

by ROSESREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Showers
August 09, 2018

mechinic questionable service after arriving home as always i ensured the oil level was proper however it was very difficult to insert the dipstick since it seemed obstructed and t More

by ROSTUDEBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
amanda kelly
August 09, 2018

Salesperson was very helpful to show me the Jeep features Service Dept. Was very nice about my scheduled oil change appointment. Future maintenance that will need to be done with my Jeep . Customer will resch More

by THEWALLAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Staton
August 09, 2018

Responsive service Service was timely and accurate for our oil change and recall. Our jeep was ready the same day. And scheduling our service was a breeze. More

by CORINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
August 09, 2018

Oil Change Walk-in service, in and out in under projected time. Staff was courteous and helpful, and ensured that my truck was ready in time for me to be able to More

by af82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blonde female service advisor, i believe her name was Amanda. She was very helpful and knowledgeable.
August 09, 2018

Drop off Jeep for a Recall I had an appointment with Glen to drop off my Jeep for the Recall service to be done and he set me up with a rental car at Enterprise for the day so t More

by Jeep Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen
August 08, 2018

Nail in tire The lady at the front desk was highly professional, my tire repair was quick and smooth. My total cost was $16 for the nail removal and patch for mh t More

by LANDO_SW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
August 08, 2018

Quick Recall Got the job done. Glenn called about an alignment. I was a bit apprehensive at first but decided to go with it since my steering wheel was a bit off p More

by JEFF.REBHUN83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Farless
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