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Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,781 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,781 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
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September 11, 2018
Great customer service I dropped off my jeep To have some recalls repaired! They provided a rental Car and my car was ready before 5pm the same day! Nancy was very informa I dropped off my jeep To have some recalls repaired! They provided a rental Car and my car was ready before 5pm the same day! Nancy was very informative and called me as soon as it was ready! Ty! More
by xdafied
Verified CustomerEmployees Worked With
Nancy
September 10, 2018
Great Service The Service department has made me happy again. The team performed an oil change, tune up, replaced all wipers and did a state inspection on my 2012 The Service department has made me happy again. The team performed an oil change, tune up, replaced all wipers and did a state inspection on my 2012 Jeep Liberty. And I still got everything done I needed to that day. Thank you to the Service Team. More
by Naomi
Employees Worked With
Glenn in Service
September 10, 2018
Service The service team, the mechanics and the porters are all amazing at Southern’s Airport Store! I recommend the body shop, service department & sales to The service team, the mechanics and the porters are all amazing at Southern’s Airport Store! I recommend the body shop, service department & sales to anyone who will listen! More
by navywife4601
Employees Worked With
Thomas (Mechanic)
September 07, 2018
Recall Scheduled service for recall and oil change. Came in to leave vehicle early Friday evening. I received call from service by 5pm everything was compl Scheduled service for recall and oil change. Came in to leave vehicle early Friday evening. I received call from service by 5pm everything was completed. More
by JODANSKIN
Employees Worked With
Nancy Showers
September 06, 2018
Helpful and efficient Everything was great. The only thing that was missed was the resetting of the oil life. The rental car was also awesome I had no idea I was eligible Everything was great. The only thing that was missed was the resetting of the oil life. The rental car was also awesome I had no idea I was eligible More
by bryan.rono
Employees Worked With
Cale Spafford
September 06, 2018
Overall good experience! Nancy and young man were both greatl! I recommend the service center work on acknowledging each and every customer when they come in the door. A sim Nancy and young man were both greatl! I recommend the service center work on acknowledging each and every customer when they come in the door. A simple hello or some one will be right with you goes a long way! More
by rama326
Employees Worked With
Nancy and another young male how seen how frustrated I was after waiting for someone to help me for over 15 minutes.
September 06, 2018
Good Service I appreciate the service that I received on my 2016 RAM. Each time I have visited the sales / service department, it's always with a smile! I appreciate the service that I received on my 2016 RAM. Each time I have visited the sales / service department, it's always with a smile! More
by back_in_it2002
Employees Worked With
Sean Vaught, Taylor Jones
September 05, 2018
Oil Change The service department was very fast, they got my car in and out very quickly and did a great job love going to that particular shop. The service department was very fast, they got my car in and out very quickly and did a great job love going to that particular shop. More
by LDUNLAP56
Employees Worked With
Verena Eissinger, Carlton Little, Capt. Antar Wilson, Ed Mclean, Sean Vaught, Taylor Jones, Jamila Braxton, Larry Floyd, Samuel Oni, Axel Peterson
September 03, 2018
Oil change I was in and out really fast. They made sure that they reviewed any issues or possible issues that I need to get fixed in the future. I was in and out really fast. They made sure that they reviewed any issues or possible issues that I need to get fixed in the future. More
by MARY.T.TUCKER
Employees Worked With
I'm not sure of his name but he was the only service person that was working on Saturday Sept 1st
September 03, 2018
Highly recommended! Excellent service, we have always used David G. as our mechanic for the last15 years. From the sales team through to the service department, they are Excellent service, we have always used David G. as our mechanic for the last15 years. From the sales team through to the service department, they are nothing shy of pros! More
by RONACKERMAN
Employees Worked With
Sam Vanderslice
