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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,977 Reviews
Call Service Center (757) 855-2277

1,977 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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November 22, 2021

Waited three hours for oil change, need more mechanics on site to speed up services More

by TREVALSENIOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Nov 22, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We are very sorry for any inconvenience that has occurred as a result of your lengthy service with us recently. We have forwarded your concern to our executive team for review and correction so we can avoid an instance of this in the future. If you can include your name, contact information, and nature of any concerns to social@drivingsouthern.com, we will have our team address any concerns with you. Have a great day!

November 22, 2021

A very professional service department. Everything was performed as scheduled. A special thanks to Tina More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina was 150%. The guys in the parts department were very good
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Nov 22, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 21, 2021

The customer service I received was amazing. They work with me to make sure my vehicle needs was take care of in a professional manner. Recommended More

by erjones30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
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Nov 22, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 18, 2021

Very quick and friendly service representative who listened to my needs and provided it in a timely manner More

by JOHN_CLIFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service rep
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Nov 18, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 18, 2021

Great service very nice service techs service reps very helpful and friendly definitely recommend them More

by GREGSTONE62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Nov 18, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 17, 2021

Great service every time. great staff every time. Will definitely return in future for additional services More

by NASLLVP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sam and tina in service
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Nov 17, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 17, 2021

Great Job. Quick and honest service. Will definitely be back in the future. A pleasure to deal with. More

by creinhard01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 16, 2021

Tina always takes good care of me when I bring in my Fiat. She is very knowledgeable. More

by CHIAWONNA.C.SHELTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Nov 16, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 16, 2021

Very happy with the out come of the bed spray and the undercoating. Great job More

by donnaboykins44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 16, 2021

Great service and excellent communication from staff. Will definitely return in future for additional services More

by RON@DRIVINGSOUTHERN.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Nov 17, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

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