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Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,664 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,664 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
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August 02, 2018
attentive and timely Once again Glenn and the others there were very attentive and got the jeep in and out on a timely basis...know I can count on them. Once again Glenn and the others there were very attentive and got the jeep in and out on a timely basis...know I can count on them. More
by MASBF
Verified CustomerEmployees Worked With
Glenn in service
July 31, 2018
Only place I would take my Jeep. Southern is a top notch place, staff very friendly and quick turn around when servicing your vehicle. Customer and maintenance service is great. Pric Southern is a top notch place, staff very friendly and quick turn around when servicing your vehicle. Customer and maintenance service is great. Prices are very reasonable! More
by shelle.lang
Employees Worked With
Samuel Oni
July 31, 2018
15000 mile service. Great service and quick turn around! Sam is always a true professional! Made sure recalls and everything I ask for were taken care of. Thank you! Great service and quick turn around! Sam is always a true professional! Made sure recalls and everything I ask for were taken care of. Thank you! More
by Stan K
Employees Worked With
JR Staton, Samuel Oni
July 30, 2018
Excellent Over all the service was excellent.. there was really no waiting time..everyone treated me with respect and a smile.. Great Job all around.. Thanks to Over all the service was excellent.. there was really no waiting time..everyone treated me with respect and a smile.. Great Job all around.. Thanks to everyone More
by kyb59
Employees Worked With
July 27, 2018
Quick, knowledgeable, & friendly We took our Durango in for recall work. The team fixed all of the recalls and our vehicle was ready as promised. Nancy from service called me after th We took our Durango in for recall work. The team fixed all of the recalls and our vehicle was ready as promised. Nancy from service called me after they noticed the Durango’s inspection was due at the end of month and asked if I would like them to do the inspection. I greatly appreciate the service team going above and beyond by completing my inspection. It saved me a trip back. Excellent customer service!!! More
by EDRON73
Employees Worked With
Nancy
July 27, 2018
Great Service I’ve been a costumer since 2013 and can honestly say that the quality of service has improved dramatically. I’m very pleased with the staff at the ser I’ve been a costumer since 2013 and can honestly say that the quality of service has improved dramatically. I’m very pleased with the staff at the service center More
by mjavier09
Employees Worked With
Nancy
July 25, 2018
Great Experience Brought my car in for oil change & inspection, which required additional work in order to pass the inspection. The service people, especially Nancy, w Brought my car in for oil change & inspection, which required additional work in order to pass the inspection. The service people, especially Nancy, were great! More
by MCBUNN
Employees Worked With
Nancy
July 25, 2018
great and quick service . the service advisor Sam was very helpful and my car was finished within two hours. would recommend southern jeep Chrysler for all your automotive need the service advisor Sam was very helpful and my car was finished within two hours. would recommend southern jeep Chrysler for all your automotive needs More
by BILLHATCH117
Employees Worked With
service rep sam
July 25, 2018
Satisfaction? Mostly satisfied, but confused with answer on my request. Still waiting for a satisfactory answer. Spoke with service advisor who has yet to get bac Mostly satisfied, but confused with answer on my request. Still waiting for a satisfactory answer. Spoke with service advisor who has yet to get back to me. More
by HAACK4021
Employees Worked With
Sam ?, Oksana Brand, Jennie ?
July 25, 2018
Not a pleasant experience It was virtually impossible to get a hold of anyone just t get an update , phone would ring forever without anyone answering and texts would not get a It was virtually impossible to get a hold of anyone just t get an update , phone would ring forever without anyone answering and texts would not get answered in a reasonable time or would not get answered at all. Messages would not get returned. I’m not sure what happened, I received excellent service in a timely manner the first time I took my vehicle there for repair. It was a totally opposite experience this time around... I will not recommend or take my vehicle back for any type of service. More
by alexe1956
Employees Worked With
Quincy
