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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.2
1,664 Reviews

1,664 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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August 13, 2018

Quick and friendly service Came to dealership to get my 2015 Dodge Grand Caravan state inspection. Was told it would be a few hours waiting time. It was completed within the hou More

by billmcdonald_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Farless, Dean Nichols
August 13, 2018

Great service I took my vehicle in to have a concern checked out. My tech was great in explaining things. He's the only person I trust with my car More

by brina8311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Griffin
August 13, 2018

Wonderful service done in a very timely fashiom Great service. Had several issues to be fixed and all were done with no problem They even picked up on the fact that Pep Boys had put 2 different si More

by NANNYTYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam (manager) in the service dept.
August 13, 2018

Recheck and spark wire replacement My service writer, Glen always does a great job getting me in and out in a timely manner. Contacts me with updates/recommendations. Great job Glen. More

by John Strama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Elz
August 11, 2018

Great Service I have used Southern for a few years. Always a good experience with staff and technicians who take their time and ensure you know your options. Reliab More

by CITADEL_NAVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen
August 10, 2018

Great Service Service was done quickly and efficiently. I was given a loaner while my vehicle was serviced. My vehicle was given back to me in the time that was st More

by GRANDMA2RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Oni
August 10, 2018

Recall service I had my car serviced for the manufacturer recall. My service advisor Nancy was very nice and she even called to inform me as soon as my car was avail More

by JAMILA.BRAX93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Showers
August 10, 2018

Great service Great experience. Efficient and friendly. We had a very short wait. Service manager (can't remember name) listened and helped with questions. Service More

by Tombakk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2018

Recall We recently had our truck in for a recall. From the start the staff was friendly and knowledgeable. We always receive excellent care when we bring our More

by ROSESREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Showers
August 09, 2018

mechinic questionable service after arriving home as always i ensured the oil level was proper however it was very difficult to insert the dipstick since it seemed obstructed and t More

by ROSTUDEBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
amanda kelly
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