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Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,741 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,741 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
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October 02, 2018
Speedy Service When I first arrived for a quick oil change, I was told it would be 2 hours. I had only been there for about 30 minutes when my car was done. I have When I first arrived for a quick oil change, I was told it would be 2 hours. I had only been there for about 30 minutes when my car was done. I have other services that need to be done on my car and I was given the approximate price of each service. More
by DIANACARR48
Verified CustomerEmployees Worked With
Brianna Livingston, Taylor Jones
October 02, 2018
New beginnings!! Samuel was accommodating and great. Sales reps were on point. I’m fully vested. Just be mindful of our time! I’m thinking about our next purchase. Th Samuel was accommodating and great. Sales reps were on point. I’m fully vested. Just be mindful of our time! I’m thinking about our next purchase. Thanksz More
by JENNIFERMMALPICA
Employees Worked With
Jenny, Samuel Oni
October 02, 2018
In for a Recall and Oil Change I surprise of what a short wait I have for this services, was greatful because I had to to back to work, great job from the crew I surprise of what a short wait I have for this services, was greatful because I had to to back to work, great job from the crew More
by COOPAKCM
Employees Worked With
Glenn Farless
October 02, 2018
Wheel bearing replacement Had an appointment for 730am. Took them a while to determine if it was the wheel bearing but once they did, it was extremely quick. Nancy was friendl Had an appointment for 730am. Took them a while to determine if it was the wheel bearing but once they did, it was extremely quick. Nancy was friendly and upbeat and was overall amazing. More
by DANIELSULLIVAN8808
Employees Worked With
Nancy
October 01, 2018
service department unhelpful everytime I call and someone finally picks up after the 5th attempt, they are rude and sound annoyed that I am calling. My car was left overnight to h everytime I call and someone finally picks up after the 5th attempt, they are rude and sound annoyed that I am calling. My car was left overnight to have an inspection done and told would be ready by 10am. Finally called me at 12pm to tell me it was almost done and asked if I wanted to have oil, rotation, etc done. When I said no but asked if they knew when it might be done they hung up. Frustrating. More
by xx
Employees Worked With
dont remember
October 01, 2018
Awesome Service department was great. Quick, informative, very polite, clean. Everyone was nice and willing to help me with anything that I may have needed. G Service department was great. Quick, informative, very polite, clean. Everyone was nice and willing to help me with anything that I may have needed. Great experience More
by kallik777
October 01, 2018
Oil change I arrived at the appointed time and the car was ready in 30 min, just liked promised. Glad I purchased from the dealer. You get great service! I arrived at the appointed time and the car was ready in 30 min, just liked promised. Glad I purchased from the dealer. You get great service! More
by RIDDLES7819
Employees Worked With
Jamila Braxton
September 28, 2018
Awesome mechanic and service advisor! Quick response time from the advisor and mechanic working on my car. I feel like Nancy the mechanic on my vehicle went above and beyond to make my exp Quick response time from the advisor and mechanic working on my car. I feel like Nancy the mechanic on my vehicle went above and beyond to make my experience great after my previous bad experience at the Chesapeake store. More
by tristan.bailey73
Employees Worked With
Navy showers. Gary
September 28, 2018
Good experience Service center provided top notch and quicker service than expected. Ms. Kelly took very good care of me and made sure that my appointment went as sup Service center provided top notch and quicker service than expected. Ms. Kelly took very good care of me and made sure that my appointment went as supposed. More
by MRHORTON28
Employees Worked With
Amanda Kelly
September 28, 2018
friendly. always get you in and out. Made appointment for my free oil change and forgot I needed inspection for that month. They worked me in. I was in and out within an hour. The inspect Made appointment for my free oil change and forgot I needed inspection for that month. They worked me in. I was in and out within an hour. The inspection was free too. Always a great experience. Chilled out watching TV before you know it they were done. 👍👍 More
by LILMICK10
Employees Worked With
Don’t know her name. They lady that works in service department in the back
