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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.2
1,738 Reviews

1,738 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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October 05, 2018

outstanding service Try there service and you will like it, quality service is always first at Southern Chrysler. Always know job will be done right. Thank you. More

by rrytter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Names escape me they are all the best
Oct 11, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Southern Dodge Chrysler Jeep Ram, we value our customers and we look forward to seeing you on your next visit. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 05, 2018

Outstanding service. 'The service staff are all friendly and helpful with any problem. The quality is the best I have seen at the various places in the US I have had serv More

by CHITWOODS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leonard
Oct 11, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We really appreciate you taking the time to leave a review about your experience at our service center. We're glad to hear that the Southern Dodge Chrysler Jeep Ram team provided you with a friendly, helpful, and thorough experience. Thank you again for your continued business. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 05, 2018

Outstanding work in a very timely fashion Very through and helpful, timely, courteous employees. Work was completed in a very timely manner and the cost was reasonable. Like the early opening More

by RPRUHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie
Oct 11, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with timely, courteous, and thorough service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 03, 2018

Spot on Truly like southern. I have three vehicles and have them all serviced here to include my Chevy. Quick and reliable service. The staff has improved ov More

by RCVJPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Livingston, Verena Eissinger, Jamila Braxton
Oct 15, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that this is what you have always received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 03, 2018

Another amazing service Heading into the center for the Express service is always a question of how many other beat you there. I was very please when the team told me it woul More

by jamiepw77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Kelly, Glen Farless
Oct 15, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your input! Glad to hear that you are consistently impressed with the service we offer here at Southern Dodge Chrysler Jeep Ram. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 03, 2018

Vehical Recall Notices We've been customers at this location for over 35 years. During that time we've purchased 3 new vehicles and had our others serviced there as well. Fo More

by Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Farless
Oct 11, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to leave this wonderful review! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 02, 2018

Knowledgeable crew and helpful Mike Leonard Damn good mechanic best one on the staff. Denny Ambrose the best parts man on your staff. Company would be in SERIOUS TROUBL More

by Mopar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Leonard, Denny Ambrose
Oct 02, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 02, 2018

Speedy Service When I first arrived for a quick oil change, I was told it would be 2 hours. I had only been there for about 30 minutes when my car was done. I have More

by DIANACARR48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Livingston, Taylor Jones
Oct 02, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Diana, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Thank you, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 02, 2018

New beginnings!! Samuel was accommodating and great. Sales reps were on point. I’m fully vested. Just be mindful of our time! I’m thinking about our next purchase. Th More

by JENNIFERMMALPICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny, Samuel Oni
Oct 02, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for the great feedback, Jennifer! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Take care, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 02, 2018

In for a Recall and Oil Change I surprise of what a short wait I have for this services, was greatful because I had to to back to work, great job from the crew More

by COOPAKCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Farless
Oct 02, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your great review! We're glad that we were able to help you out and make it possible for you to still get back to work on time. We'll be sure to pass your thanks on to Glenn. We look forward to working with you in the future. All the best, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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