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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,936 Reviews

1,936 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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December 08, 2021

6 hours to get an inspection and an oil change. This is the last car we buy from Southern!!!!!!!!!!!!!!!!1 More

by SDAG28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not a clue
December 08, 2021

Fast service, friendly and professional staff, they are always willing to listen and go out of their way to help. More

by dannie.dunbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 07, 2021

Prompt and quick service. Friendly staff. Not thorough on the service performed though. But helpful More

by hernandezile5.22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t work with anyone on the list
Dec 07, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 06, 2021

good job said it would take about an hour it was done in an hour good job tina More

by BADDUPA520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tina
Dec 06, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 06, 2021

Always a pleasure doing business with Southern Dodge. I trust that they are taking care of my vehicle and the appricate their Southern hospitality ! More

by JENNIFERARDITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 06, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 03, 2021

Visit was good everyone was friendly and didn’t wait for too long. Thank you More

by JASEYMP
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 03, 2021

Great job excellent experienceCould not be more Great job excellent experience Could not be more impressed with the job on my vehicle More

by WMSLD614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 02, 2021

This was a recall and oil change service. Upon arriving, I needed to wait for an available agent for around 5 minutes. This was odd as the other 3 agents were doing paperwork and chatting with no other cust More

by watsdm4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 01, 2021

The customer service was wonderful and they took care of my vehicle in a timely manner. More

by CRYSTALLANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 01, 2021

Finished quickly. Very polite. I will continue to go there for service on my ram 2500 More

by pmf1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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