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Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,659 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,659 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
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September 17, 2018
Oil change Kenny S. Is an awesome person-great service manager. He always goes above and beyond for customers. He is a great asset to your company. Kenny S. Is an awesome person-great service manager. He always goes above and beyond for customers. He is a great asset to your company. More
by cjdurham57
Verified CustomerEmployees Worked With
Kenny Simpson
September 13, 2018
Terrible I went in for a state inspection. There was ZERO friendliness from the individuals who accepted my car. When my car was done they didn’t even remember I went in for a state inspection. There was ZERO friendliness from the individuals who accepted my car. When my car was done they didn’t even remember that I was the owner of the vehicle. When I went to check out the man left me with the woman with no guidance as to where or whom to my vehicle up from. It was terrible, terrible service. I will never go back to this dealership for anything regardless of what is needed. More
by DTOURA
Employees Worked With
It was an older black gentleman with graying hair.
September 13, 2018
Great Service!!! The service was wonderful!!! The mechanic, "Jay", called me consistantly with updates to the repairs of my vehicle. The service was fast and with firs The service was wonderful!!! The mechanic, "Jay", called me consistantly with updates to the repairs of my vehicle. The service was fast and with first time quality. After repairs, my vehicle was checked over for any other issues, and upon my approval, my filters were replaced, new wiper blades, and an oil change, all at an amazingly low price. Because of sales, service, and the EasyCare program, buying my vehicle from here is one of the best decisions i have ever made!!! More
by STEVEN.POPE1010
Employees Worked With
Jay
September 12, 2018
Great experience I dropped my car off in the morning and they fixed it while I was at work, it was ready by the time I was off. I dropped my car off in the morning and they fixed it while I was at work, it was ready by the time I was off. More
by CALEABASH
Employees Worked With
Cale Spafford
September 12, 2018
Long delay with little useful work done Work did not begin until a day after I dropped it off. I had to initiate contact to get an update each time and they found no solution to some very no Work did not begin until a day after I dropped it off. I had to initiate contact to get an update each time and they found no solution to some very noticeable issues. More
by KLEINJ87
Employees Worked With
Jay
September 11, 2018
Inspection and recall Brought my wife’s truck in for inspection and get a recall updated. Very fast service will continue to enjoy fast, prompt service. Thank you Brought my wife’s truck in for inspection and get a recall updated. Very fast service will continue to enjoy fast, prompt service. Thank you More
by RAROWE63
Employees Worked With
Service department
September 11, 2018
Sun Roof Drains Pluged Sam of the service department went above and beyond the call yesterday helping us get our drains unpluged before this big storm Florence comes our way Sam of the service department went above and beyond the call yesterday helping us get our drains unpluged before this big storm Florence comes our way. He and his service department get Gold Stars from us. He and his staff have always given us great service for the past six years. I would recomend Southern Dodge to my friends and family. More
by WILLIAMSJESSIE67
Employees Worked With
Sam
September 11, 2018
Oil change Was there when doors open and was taken care immediately. Wait was about 2 hours and was out the door. Everyone was great from start a to finish. Was there when doors open and was taken care immediately. Wait was about 2 hours and was out the door. Everyone was great from start a to finish. More
by MAXWELL-CLAN
Employees Worked With
Did not get names.
September 11, 2018
Great customer service I dropped off my jeep To have some recalls repaired! They provided a rental Car and my car was ready before 5pm the same day! Nancy was very informa I dropped off my jeep To have some recalls repaired! They provided a rental Car and my car was ready before 5pm the same day! Nancy was very informative and called me as soon as it was ready! Ty! More
by xdafied
Employees Worked With
Nancy
September 10, 2018
Great Service The Service department has made me happy again. The team performed an oil change, tune up, replaced all wipers and did a state inspection on my 2012 The Service department has made me happy again. The team performed an oil change, tune up, replaced all wipers and did a state inspection on my 2012 Jeep Liberty. And I still got everything done I needed to that day. Thank you to the Service Team. More
by Naomi
Employees Worked With
Glenn in Service
