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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,526 Reviews

1,526 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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July 16, 2018

Tire repair The team was fast and curtious and got me back on the road. I appreciate the level of service and always feel like one of the family. More

by DSTZLEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Floyd
July 16, 2018

Express Service Come here for service - deliberately drive by other service centers & dealerships. I have come to expect nothing less than exceptional service from So More

by pdqh2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Fridell
July 16, 2018

Great experience Friendly service , done on time. I would recommend them . I liked the hours they are open it allows to drop off early and pick up late . More

by MLIPIEKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
July 16, 2018

No oil in oil change Went in for state inspection had an oil change done on 2 July but they decide to change oil as well. The problem is the second oil change well they fo More

by c33is
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Quency Murray
July 16, 2018

Missed diagnosis I brought my truck in for a P0740 fault, and it was explained to me that my torque converter was bad and based on my mileage I needed a new transmissi More

by COURSERM
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not listed
July 14, 2018

service The appointment was made with ease. Upon arrival I was in and out within less than one hour for a oil and filter change as well as the 20 point inspe More

by AB Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Kelly
July 13, 2018

Recall on transmission Reset computer IAW recall paperwork.on transmission parking locking pin. Received paperwork explaining recall fix ,and instructed to keep with vehicl More

by RBRT_KROLL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Vaught
July 12, 2018

service review I get free oil changes. While they were quick that’s all they did. They did not wash or vacuum. They did not rotate tires and I have that service free More

by dottietk58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Lovell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamila Braxton
July 12, 2018

state in so and oil change I would suggest you do better on setting and keeping appointments. My wife brought truck in for oil change and service and it was faster just showing More

by JACKSON23517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont recall, please refer to your paperwork if this matters to you as indicated.
Jul 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We are disappointed to see that we did not earn a 5-star rating, Jackon. If you would like to discuss in what ways we can improve in order to earn those additional 2 stars for your next visit, please reach out to us directly. We look forward to hearing from you. Thank you!

July 11, 2018

Great group of people I’m always welcomed with a smile, and a good morning. The staff work very well together and vert welcoming. They answer all of my questions and always More

by KKLASSITER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
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