Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,526 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Tire repair The team was fast and curtious and got me back on the road. I appreciate the level of service and always feel like one of the family. The team was fast and curtious and got me back on the road. I appreciate the level of service and always feel like one of the family. More
Express Service Come here for service - deliberately drive by other service centers & dealerships. I have come to expect nothing less than exceptional service from So Come here for service - deliberately drive by other service centers & dealerships. I have come to expect nothing less than exceptional service from Southern. Quick and timely service; also gave recommendations on upcoming services required. Overall good experience. More
Great experience Friendly service , done on time. I would recommend them . I liked the hours they are open it allows to drop off early and pick up late . Friendly service , done on time. I would recommend them . I liked the hours they are open it allows to drop off early and pick up late . More
No oil in oil change Went in for state inspection had an oil change done on 2 July but they decide to change oil as well. The problem is the second oil change well they fo Went in for state inspection had an oil change done on 2 July but they decide to change oil as well. The problem is the second oil change well they forgot to add any oil and left the filler cap on top of engine. Then on top of that they made me feel like it was my fault... More
Missed diagnosis I brought my truck in for a P0740 fault, and it was explained to me that my torque converter was bad and based on my mileage I needed a new transmissi I brought my truck in for a P0740 fault, and it was explained to me that my torque converter was bad and based on my mileage I needed a new transmission. It took me 15 minutes and an input speed sensor for my transmission to fix it. More
service The appointment was made with ease. Upon arrival I was in and out within less than one hour for a oil and filter change as well as the 20 point inspe The appointment was made with ease. Upon arrival I was in and out within less than one hour for a oil and filter change as well as the 20 point inspection. I was advised at check out what might be required upon my next service/oil change. More
Recall on transmission Reset computer IAW recall paperwork.on transmission parking locking pin. Received paperwork explaining recall fix ,and instructed to keep with vehicl Reset computer IAW recall paperwork.on transmission parking locking pin. Received paperwork explaining recall fix ,and instructed to keep with vehicle. hopefully this will be the last recall. More
service review I get free oil changes. While they were quick that’s all they did. They did not wash or vacuum. They did not rotate tires and I have that service free I get free oil changes. While they were quick that’s all they did. They did not wash or vacuum. They did not rotate tires and I have that service free. He couldn’t wait to tell me I need tune up for $200.00. I know I can get tune up for a lot less at Walmart. More
state in so and oil change I would suggest you do better on setting and keeping appointments. My wife brought truck in for oil change and service and it was faster just showing I would suggest you do better on setting and keeping appointments. My wife brought truck in for oil change and service and it was faster just showing up and getting it in for oil change vice a scheduled appointment, your staff will confirm this. also quoting $60 for air filter change is very excessive for something that literally takes minutes to change. I will say thank you for pointing out the required recall and upgrading software as required. More
Great group of people I’m always welcomed with a smile, and a good morning. The staff work very well together and vert welcoming. They answer all of my questions and always I’m always welcomed with a smile, and a good morning. The staff work very well together and vert welcoming. They answer all of my questions and always get me out in a timely manner More