Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Satisfaction? Mostly satisfied, but confused with answer on my request. Still waiting for a satisfactory answer. Spoke with service advisor who has yet to get bac Mostly satisfied, but confused with answer on my request. Still waiting for a satisfactory answer. Spoke with service advisor who has yet to get back to me. More

State Inspection Brought my vehicle in on Saturday at 1 pm for a state inspection. The first thing I was told by a junior staff member was "You're a little late, you Brought my vehicle in on Saturday at 1 pm for a state inspection. The first thing I was told by a junior staff member was "You're a little late, you will probably have to wait until Monday." Not the best greeting I would offer. Fortunately, I was able to leave my vehicle with Glen, a more friendly, familiar, and senior staff member, until Monday afternoon, so it worked out. In addition, upon completion of the inspection, Glen offered recommendations for future service, but did not attempt to pressure or manipulate, which was appreciated. More

Oil change Work was done fast and quality was great very friendly staff spoke with the techand had some questions he explained everything that I asked will retur Work was done fast and quality was great very friendly staff spoke with the techand had some questions he explained everything that I asked will return More

Motor mount replacement Very good. Had a 3 hour wait. But lots of cars before me. Initial check in, updates and check out were great. Will be back. Very good. Had a 3 hour wait. But lots of cars before me. Initial check in, updates and check out were great. Will be back. More

Oil change & tire rotation service I usually hang out and hog the computer in the customer waiting lounge but I had arranged for a ride and dropped my Jeep off because I was getting my I usually hang out and hog the computer in the customer waiting lounge but I had arranged for a ride and dropped my Jeep off because I was getting my tires rotated this time around along with my awesome free oil change. I thought it would take longer, but I had a ride so it wasn’t a rush anyhow. The lady (she gave me her business card and I still lost it) so either her name is Amanda or Ashley, was professional and cool, and definitely informative about recommended services, wait times, pick up cut off times, etc. Long story short, I received a phone call within an hour or so and I was in awe how fast they serviced my car! Thanks, Southern Jeep! More

good and fast always have a good experience tell me what's wrong and wants going on with my car and always out before time they give which is a plus always have a good experience tell me what's wrong and wants going on with my car and always out before time they give which is a plus More

Oil and State inspection I'm giving your team a five star rating because of the excellent service they provided during my visit this past weekend. The staff were professional. I'm giving your team a five star rating because of the excellent service they provided during my visit this past weekend. The staff were professional. More

Express oil change I have been a customer for almost three years and I had the best experience lately. I noticed they were short staffed and I was prepared to sit longer I have been a customer for almost three years and I had the best experience lately. I noticed they were short staffed and I was prepared to sit longer than usual (over two hours). I had my car within 50 minutes. Check the service invoice for the names, but these employees stepped up and got it done. More