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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,526 Reviews

1,526 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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August 02, 2018

Quick Service Needed Oil service, State Inspection and Cruise Control recall work. No hesitation to send me over for a free rental car and the work was complete i More

by MAMARTIN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Livingston, Verena Eissinger, Jamila Braxton, JR Staton, Samuel Oni
August 02, 2018

JR IS THE BEST! Jr is amazing! He makes every encounter very personal, he looked into my finances and helped me determine what I can afford. He also helped with small More

by ZARAGOZAWHELLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Staton
August 02, 2018

attentive and timely Once again Glenn and the others there were very attentive and got the jeep in and out on a timely basis...know I can count on them. More

by MASBF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn in service
July 31, 2018

Only place I would take my Jeep. Southern is a top notch place, staff very friendly and quick turn around when servicing your vehicle. Customer and maintenance service is great. Pric More

by shelle.lang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Oni
July 31, 2018

15000 mile service. Great service and quick turn around! Sam is always a true professional! Made sure recalls and everything I ask for were taken care of. Thank you! More

by Stan K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Staton, Samuel Oni
July 30, 2018

Excellent Over all the service was excellent.. there was really no waiting time..everyone treated me with respect and a smile.. Great Job all around.. Thanks to More

by kyb59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2018

Quick, knowledgeable, & friendly We took our Durango in for recall work. The team fixed all of the recalls and our vehicle was ready as promised. Nancy from service called me after th More

by EDRON73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy
July 27, 2018

Great Service I’ve been a costumer since 2013 and can honestly say that the quality of service has improved dramatically. I’m very pleased with the staff at the ser More

by mjavier09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy
July 25, 2018

Great Experience Brought my car in for oil change & inspection, which required additional work in order to pass the inspection. The service people, especially Nancy, w More

by MCBUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy
Jul 25, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Hi, and thanks for the great feedback! We're very happy that Nancy was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 25, 2018

great and quick service . the service advisor Sam was very helpful and my car was finished within two hours. would recommend southern jeep Chrysler for all your automotive need More

by BILLHATCH117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service rep sam
Jul 25, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Hi Bill, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Sam is a great asset and we're thankful to have him on our team. We appreciate your business! Best, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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