Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,526 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
EXCELLENT CUSTOMER SERVICE Great Service!! Quick turnaround. Thank you for simply acknowledging me as I drove up. Some of your Jeep counterparts in the area really struggle wit Great Service!! Quick turnaround. Thank you for simply acknowledging me as I drove up. Some of your Jeep counterparts in the area really struggle with this. More
Awesome Service and the Best Prices When I went in for an oil change and ask they if they could take the rear passenger wheel center cap and replace with a new one. To my surprise I got When I went in for an oil change and ask they if they could take the rear passenger wheel center cap and replace with a new one. To my surprise I got to pay and everything was free. Very friendly staff and why I keep coming back More
Had no issues or problems No issues or problems at Southern Dodge. Been a customer for years. Dan Jordan is great to deal with in all situations. Glen in the service department No issues or problems at Southern Dodge. Been a customer for years. Dan Jordan is great to deal with in all situations. Glen in the service department is always great More
very good Taken my car to be i inspected and a oil change. spoke with service rep, to leave it over night. Rep called like he said he would. Service was great Taken my car to be i inspected and a oil change. spoke with service rep, to leave it over night. Rep called like he said he would. Service was great. More
towing and service I received prompt towing service.I received a courteous call back about my Avenger;s needs and professional service on my vehicle.Discounts were surel I received prompt towing service.I received a courteous call back about my Avenger;s needs and professional service on my vehicle.Discounts were surely appreciated. More
Excellent Great person, great customer service. Easy to work with. Good with people. I would recommend josh jensen to friends and relatives. 10 out of 10! Great person, great customer service. Easy to work with. Good with people. I would recommend josh jensen to friends and relatives. 10 out of 10! More
Cruise control recall I had to bring in my 2018 grand Cherokee to address a recall affecting the cruise control. I made a appointment for night time drop off and subsequent I had to bring in my 2018 grand Cherokee to address a recall affecting the cruise control. I made a appointment for night time drop off and subsequent following day service. The service was completed in less than an hour and I received a phone call from the dealership service center probably in the early morning indicating such. They also took the opportunity to inform me that my inspection sticker was soon to expire and they would be happy to go ahead and perform that service as well while they had the truck making this very helpful. I was very happy with the service and the staff who took care of me More
Great customer service Excellent customer service. Very knowledgeable staff. My car was ready in a reasonable timeframe. Always very courteous and helpful. They explain thin Excellent customer service. Very knowledgeable staff. My car was ready in a reasonable timeframe. Always very courteous and helpful. They explain things so I can understand them. More
State inspection They have a very busy service center but they are courteous and professional. I pUchasesed my truck from them so I did not have to pay for my inspec They have a very busy service center but they are courteous and professional. I pUchasesed my truck from them so I did not have to pay for my inspection. More
Great experience Samuel didnt have to schedule my recall service since I only scheduled a buyer's program oil change initially but he did. He was able to get the techn Samuel didnt have to schedule my recall service since I only scheduled a buyer's program oil change initially but he did. He was able to get the technician spun up with the extra task to get me in anand out in a little over 3 hours which is fast considering what he has to do. More