Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,790 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Visit was good everyone was friendly and didn’t wait for too long. Thank you too long. Thank you More
This was a recall and oil change service. Upon arriving, I needed to wait for an available agent for around 5 minutes. This was odd as the other 3 agents were doing paperwork and chatting with no other cust I needed to wait for an available agent for around 5 minutes. This was odd as the other 3 agents were doing paperwork and chatting with no other customers in the area, while my agent was on another call. It would be more efficient to clear any active queue and not make customers wait just to check in. Once free, the agent informed me that it could take up to an hour to update the system and do the oil change. It took a bit longer, but it was okay because the waiting area had WiFi and enough space for me to do remote work. Checkout was smooth with no issues. Overall, I like this service center but their customer engagement points (check-in, timing updates, final handoff) could be better. More
Finished quickly. Very polite. I will continue to go there for service on my ram 2500 there for service on my ram 2500 More
The customer service was wonderful and they took care of my vehicle in a timely manner. my vehicle in a timely manner. More
Professional, courteous, friendly and service oriented. Vehicle was serviced promptly and returned clean, fresh and ready to go. Vehicle was serviced promptly and returned clean, fresh and ready to go. More
Very Professional service, they know their job well. I'm coming back again next time for service. coming back again next time for service. More
Over all service I received was very good, there were times that the vehicle was washed, I guess that service is no longer available. Thanks. times that the vehicle was washed, I guess that service is no longer available. Thanks. More
Tina of the service department was very helpful at getting necessary items repaired for my disabled son in Norfolk and my ownership of the same PT Cruiser long distance from Brevard, NC... CGG getting necessary items repaired for my disabled son in Norfolk and my ownership of the same PT Cruiser long distance from Brevard, NC... CGG More