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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,431 Reviews

1,431 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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July 14, 2018

service The appointment was made with ease. Upon arrival I was in and out within less than one hour for a oil and filter change as well as the 20 point inspe More

by AB Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Kelly
July 13, 2018

Recall on transmission Reset computer IAW recall paperwork.on transmission parking locking pin. Received paperwork explaining recall fix ,and instructed to keep with vehicl More

by RBRT_KROLL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Vaught
July 12, 2018

service review I get free oil changes. While they were quick that’s all they did. They did not wash or vacuum. They did not rotate tires and I have that service free More

by dottietk58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Lovell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamila Braxton
July 12, 2018

state in so and oil change I would suggest you do better on setting and keeping appointments. My wife brought truck in for oil change and service and it was faster just showing More

by JACKSON23517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont recall, please refer to your paperwork if this matters to you as indicated.
Jul 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We are disappointed to see that we did not earn a 5-star rating, Jackon. If you would like to discuss in what ways we can improve in order to earn those additional 2 stars for your next visit, please reach out to us directly. We look forward to hearing from you. Thank you!

July 11, 2018

Great group of people I’m always welcomed with a smile, and a good morning. The staff work very well together and vert welcoming. They answer all of my questions and always More

by KKLASSITER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
July 11, 2018

Another outstanding service visit! Took my Ram Promaster 3500 / Winnebago Travato RV in for a coolant flush and a check of a couple lights with moisture in them. Quency quickly checked More

by VaVet96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quency Murray, Glenn Farless
July 09, 2018

Oil change I was in and out in less than 1 hour the service representatives where very help and had me on my way quickly and I will recommend to them to everyone More

by ssmikle21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Scott Harrell, Branden Roney, Jamila Braxton, JR Staton
July 09, 2018

Recall done I brought my car in for a factory recall and it was completed correctly and within the time promised. Great work. See you at my next service. More

by RTSHAWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
July 09, 2018

Wonderful. Never a complaint. Friendly and professional service. Wonderful place. Would and do recommend to anyone. Can’t say enough praise for all the staff and service members. W More

by RICHARD.KUGELMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Livingston
July 09, 2018

Flat Tire Awesome staff! Family Friendly! Knowledgeable, caring, kind, and fair. Smart about the vehicle and the vehicle needs! gave me a step by step process! More

by BAPATTERSON508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Fridell
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