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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.2
1,790 Reviews
Call Service Center (757) 855-2277

1,790 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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December 23, 2021

Had an outstanding experience brought my sons car in for his first oil change, in and out in a short time, great and professional service! I have brought other vehicles for service and always receive outst More

by WILLIAM.E.WHITAKER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Sure of names but all were great to work with
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Dec 23, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 23, 2021

Service was done very effectively. Service rep Sam was very helpful and explained requirement thoroughly More

by TCALOGRIDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAM
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Dec 23, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 21, 2021

Quick service and Great turn around to get truck back. Over year now still enjoying truck. More

by frederick44va
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the person helping me.
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Dec 22, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 21, 2021

Fuel filters needed replaced. No issue and took no time at all. Thanks to the service team! More

by ogrule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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Dec 22, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 19, 2021

Great customer service and willing to work with you. Went out of their way to make sure my service was complete on the day I dropped off my van. I only deal with Souther Dodge because of their service More

by Forgacs5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Kelly
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Dec 20, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 19, 2021

We love y’all! . Great service and staff . Thank you!! Great communication as well: we appreciate you all . More

by VICTORIA.SACHARMILOSEVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Reynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean O'Hara, Todd Nichols, John Privett
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Dec 20, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 19, 2021

It was ok ,, nothing stood out to make it remembered…. Got job done — and that was it ! More

by EMILYRAN66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carr
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 4-star response! Have a wonderful day!

December 17, 2021

First come first served does NOT work for state inspection. You should permit appointments. Courtesy van needs to run more often and on Saturdays. More

by lindaferro
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
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Dec 17, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for providing your feedback to us, Linda. We have included your contribution to our team for review; as they would like to speak with you directly, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com. Hope to hear back from you soon.

December 16, 2021

My last experience was great from the time I arrived to the time I left. The new employees were very refreshing! I huge improvement from the last employees that I worked with. More

by cldeangelis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very informative and pleasant to work with.
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Dec 16, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 15, 2021

Fast service. Last time my issue wasn’t able to be fixed however this time it was. More

by acemerson90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
Report | Print
Dec 15, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

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