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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,474 Reviews

1,474 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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June 12, 2024

Great customer service, greeted with a smile and was updated on how long service was going to take More

by RPCM_N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Very efficient and highly personable. I will gladly use this service again In the future. More

by DEWEY.L.BLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Arrived at the dealership and received a warm reception from the service writer work was accomplished a timely manner and delivered on time. Totally appreciated the service delivered. On a scale of 1-10 th More

by gcmathei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in express service
June 11, 2024

Excellent customer service, time and time again they go above and beyond to exceed expectations. More

by christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby McDannold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Jun 11, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 11, 2024

The express services was fast and efficient. I’m glad dodge has free services that keeps it’s customers happy and driving great More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Always fast,getting back to use, keep us updated, very polite and treat like family More

by ANDRE.WASHINGTON26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

The service is was great, and Tina Dickinson is always a pleasure to work with. She got my issue fixed, but also made me aware of some other things I need to take care of in the future. Thanks! More

by waynepcreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Communication, updates needed. Truck went in with no sqeeking issues and now it does does. More

by ROBLES_RICARDO66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 06, 2024

Thank you for your hospitality. Keep the good work up. Don't. Change what you're doing keep on doing it. More

by denisemason1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 04, 2024

Service was quick and Service Rep was courteous and helpful. Much better than my previous experiences at Hall. More

by santamagic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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