Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,361 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Cruise control recall I had to bring in my 2018 grand Cherokee to address a recall affecting the cruise control. I made a appointment for night time drop off and subsequent I had to bring in my 2018 grand Cherokee to address a recall affecting the cruise control. I made a appointment for night time drop off and subsequent following day service. The service was completed in less than an hour and I received a phone call from the dealership service center probably in the early morning indicating such. They also took the opportunity to inform me that my inspection sticker was soon to expire and they would be happy to go ahead and perform that service as well while they had the truck making this very helpful. I was very happy with the service and the staff who took care of me More
Great customer service Excellent customer service. Very knowledgeable staff. My car was ready in a reasonable timeframe. Always very courteous and helpful. They explain thin Excellent customer service. Very knowledgeable staff. My car was ready in a reasonable timeframe. Always very courteous and helpful. They explain things so I can understand them. More
Awesome Service and the Best Prices When I went in for an oil change and ask they if they could take the rear passenger wheel center cap and replace with a new one. To my surprise I got When I went in for an oil change and ask they if they could take the rear passenger wheel center cap and replace with a new one. To my surprise I got to pay and everything was free. Very friendly staff and why I keep coming back More
State inspection They have a very busy service center but they are courteous and professional. I pUchasesed my truck from them so I did not have to pay for my inspec They have a very busy service center but they are courteous and professional. I pUchasesed my truck from them so I did not have to pay for my inspection. More
Great experience Samuel didnt have to schedule my recall service since I only scheduled a buyer's program oil change initially but he did. He was able to get the techn Samuel didnt have to schedule my recall service since I only scheduled a buyer's program oil change initially but he did. He was able to get the technician spun up with the extra task to get me in anand out in a little over 3 hours which is fast considering what he has to do. More
attentive and timely Once again Glenn and the others there were very attentive and got the jeep in and out on a timely basis...know I can count on them. Once again Glenn and the others there were very attentive and got the jeep in and out on a timely basis...know I can count on them. More
JR IS THE BEST! Jr is amazing! He makes every encounter very personal, he looked into my finances and helped me determine what I can afford. He also helped with small Jr is amazing! He makes every encounter very personal, he looked into my finances and helped me determine what I can afford. He also helped with small perks like the southern hospitality program, the fact that I’m a returning client discount and got the best price for my trade-off vehicle. He has massive patience, he explained into detail everything I had concerns with and took his time to locate a car and color of my choice. More
Quick Service Needed Oil service, State Inspection and Cruise Control recall work. No hesitation to send me over for a free rental car and the work was complete i Needed Oil service, State Inspection and Cruise Control recall work. No hesitation to send me over for a free rental car and the work was complete in 4 hours. More
15000 mile service. Great service and quick turn around! Sam is always a true professional! Made sure recalls and everything I ask for were taken care of. Thank you! Great service and quick turn around! Sam is always a true professional! Made sure recalls and everything I ask for were taken care of. Thank you! More
Only place I would take my Jeep. Southern is a top notch place, staff very friendly and quick turn around when servicing your vehicle. Customer and maintenance service is great. Pric Southern is a top notch place, staff very friendly and quick turn around when servicing your vehicle. Customer and maintenance service is great. Prices are very reasonable! More