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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,361 Reviews

1,361 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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August 06, 2018

Cruise control recall I had to bring in my 2018 grand Cherokee to address a recall affecting the cruise control. I made a appointment for night time drop off and subsequent More

by KINGTROLL85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy
August 06, 2018

Great customer service Excellent customer service. Very knowledgeable staff. My car was ready in a reasonable timeframe. Always very courteous and helpful. They explain thin More

by ELISAMHYATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda kelly
August 06, 2018

Awesome Service and the Best Prices When I went in for an oil change and ask they if they could take the rear passenger wheel center cap and replace with a new one. To my surprise I got More

by BRYANSNELL45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Livingston, Verena Eissinger, Jamila Braxton
August 05, 2018

State inspection They have a very busy service center but they are courteous and professional. I pUchasesed my truck from them so I did not have to pay for my inspec More

by RAMS_1526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember the person name
August 03, 2018

Great experience Samuel didnt have to schedule my recall service since I only scheduled a buyer's program oil change initially but he did. He was able to get the techn More

by nicholas.matzdorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel
August 02, 2018

attentive and timely Once again Glenn and the others there were very attentive and got the jeep in and out on a timely basis...know I can count on them. More

by MASBF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn in service
August 02, 2018

JR IS THE BEST! Jr is amazing! He makes every encounter very personal, he looked into my finances and helped me determine what I can afford. He also helped with small More

by ZARAGOZAWHELLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Staton
August 01, 2018

Quick Service Needed Oil service, State Inspection and Cruise Control recall work. No hesitation to send me over for a free rental car and the work was complete i More

by MAMARTIN11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Livingston, Verena Eissinger, Jamila Braxton, JR Staton, Samuel Oni
July 31, 2018

15000 mile service. Great service and quick turn around! Sam is always a true professional! Made sure recalls and everything I ask for were taken care of. Thank you! More

by Stan K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Staton, Samuel Oni
July 30, 2018

Only place I would take my Jeep. Southern is a top notch place, staff very friendly and quick turn around when servicing your vehicle. Customer and maintenance service is great. Pric More

by shelle.lang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Oni
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