Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Walk In Oil Change This location is always amazing! Everyone is so nice and very helpful if I have any questions. I never have any issues at this location, Norfolk Chry This location is always amazing! Everyone is so nice and very helpful if I have any questions. I never have any issues at this location, Norfolk Chrysler Jeep. I went to the Chesapeake, VA location for my previous oil change and the experience was horrible. The wait time was ok, but realized my fluid levels were not checked or topped off. A few weeks later my car was having an issue running smoothly and was running very sluggish like it wanted to cut off. I stopped at the closest place to me at that time to have someone check it out. I was told by car technicians that my car had no anti freeze/fluid in the radiator and that they could not check the oil because my dipstick handle was broken off. The car techs put antifreeze in my radiator. My car drove much better after that. I called the Chesapeake VA Chrysler Jeep location and left a message for someone to call me and I never got a call. I had to figure out how to get the broken oil dipstick out myself then purchase a new one. I have had my oil changed by the dealership since I purchased it in Feb. 2008 so I believe it was broken at that location and they dialed to tell me. I told you that horror story to say I will never go to any other location for servicing my vehicle other than the Norfolk Chrysler Jeep location. The gentleman at the service desk gave me his card and misplaced it. I hate that I do not remember the staff names but they were all excellent. Vanderella Wilson More

Awesome experience as always The staff there was very polite and professional. There work was stellar. I would recommend Southern Dodge on Military hwy to anyone . I have never b The staff there was very polite and professional. There work was stellar. I would recommend Southern Dodge on Military hwy to anyone . I have never been disappointed with these people. More

they took good care of me like they always do southern is always quick to schedule and take care of all of my automotive needs. I will never go anyplace else. Cameron Shaw always seems to know wha southern is always quick to schedule and take care of all of my automotive needs. I will never go anyplace else. Cameron Shaw always seems to know what I need before I know myself More

outstanding service Try there service and you will like it, quality service is always first at Southern Chrysler. Always know job will be done right. Thank you. Try there service and you will like it, quality service is always first at Southern Chrysler. Always know job will be done right. Thank you. More

Outstanding service. 'The service staff are all friendly and helpful with any problem. The quality is the best I have seen at the various places in the US I have had serv 'The service staff are all friendly and helpful with any problem. The quality is the best I have seen at the various places in the US I have had service. Over the years I have gone to this service center, I have never had to service center, I have never had to return for incomplete work. Employee dealt with: Glenn Farless among others All 10 s More

Outstanding work in a very timely fashion Very through and helpful, timely, courteous employees. Work was completed in a very timely manner and the cost was reasonable. Like the early opening Very through and helpful, timely, courteous employees. Work was completed in a very timely manner and the cost was reasonable. Like the early opening time. More

Spot on Truly like southern. I have three vehicles and have them all serviced here to include my Chevy. Quick and reliable service. The staff has improved ov Truly like southern. I have three vehicles and have them all serviced here to include my Chevy. Quick and reliable service. The staff has improved over the years as well. More

Another amazing service Heading into the center for the Express service is always a question of how many other beat you there. I was very please when the team told me it woul Heading into the center for the Express service is always a question of how many other beat you there. I was very please when the team told me it would be about an hour and an hour later my truck was ready. The whole team was great from checkin to checkout. As usual Glenn F and Amanda K (my normal folks) smiled and made me feel good about the service. More

Vehical Recall Notices We've been customers at this location for over 35 years. During that time we've purchased 3 new vehicles and had our others serviced there as well. Fo We've been customers at this location for over 35 years. During that time we've purchased 3 new vehicles and had our others serviced there as well. For this service visit I set up an appointment online for an early Monday morning appointment. Rather than sit and wait for the vehicle my daughter met me at the dealership when I dropped our 2018 Pacifica off Sunday evening. I put the recall notices in the service envelope along with the key and placed it in the drop box. The next morning I received a call that the vehicle was ready for pick up and they did a state inspection for free. Great surprise. My daughter brought be back over and we were out of there in 10 minutes. Great friendly service. More

Knowledgeable crew and helpful Mike Leonard Damn good mechanic best one on the staff. Denny Ambrose the best parts man on your staff. Company would be in SERIOUS TROUBL and helpful Mike Leonard Damn good mechanic best one on the staff. Denny Ambrose the best parts man on your staff. Company would be in SERIOUS TROUBLE IF THESE 2 MEN WEREN'T ON THE STAFF. DON'T HAVE ANYTHING TO DO WITH STAFF OR COMPANY. More