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Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,432 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,432 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
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Verified Customer
October 11, 2021
Great team that gives rockstar performance. We come back due to the service team support we get. due to the service team support we get. More
by RDOUB
October 11, 2021
All personnel very professional and helpful. Comfortable waiting area, just needs the coffee machine and the water back. Took me right away even though I did not have an appointment. Good explanation of the waiting area, just needs the coffee machine and the water back. Took me right away even though I did not have an appointment. Good explanation of the needed work. More
by cergueytom
Employees Worked With
Tina
October 11, 2021
Communication is lacking, I had to follow up on my own for 6 weeks while they had my car. I was made to feel as though the recall in my car was my fault and I brought it in while they were busy. I was tol for 6 weeks while they had my car. I was made to feel as though the recall in my car was my fault and I brought it in while they were busy. I was told my recall covered a rental car but never got one the entire 6 weeks because they couldn’t find any. When I received my car back it smelled awful, it smelled like the inside of a mechanic shop and gasoline. I also paid 100 for my radio to be repaired as it is constantly freezing and shutting off. Guess what is still shutting down. The experiences I have had with the service department has been nothing short of awful. More
by BABYGIRLJ22
Employees Worked With
Tina
October 11, 2021
Great! Fast and easy! Communication kept me in the loop the entire time because I did not wait for my oil change. the entire time because I did not wait for my oil change. More
by LDICIOCCIO
Employees Worked With
October 07, 2021
Tina did a fantastic job getting the work done on my vehicle. She delivered as scheduled and communicated with me throughout the process. vehicle. She delivered as scheduled and communicated with me throughout the process. More
by LINGELS
Employees Worked With
Tina Dickinson in the Service Department
October 05, 2021
Tina was right on point with my service and time. She very informative about my service and thanked me for being with the dealership. A real pleasure working with her. very informative about my service and thanked me for being with the dealership. A real pleasure working with her. More
by GEOANTH327
Employees Worked With
Tina Dickinson
October 04, 2021
Great reception, very courteous, was told that I would be there about an hour and a half, but was out in less than an hour. Great service. Walk around to where my vehicle was being serviced, and the technici there about an hour and a half, but was out in less than an hour. Great service. Walk around to where my vehicle was being serviced, and the technician was very accommodating to my questions. It was a good day at Southern Jeep Norfolk. Hope my future visits are as good as this one. More
by MUSICN757
