Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Tina is always a pleasure to work with and would recommend this dealership to anyone needing service recommend this dealership to anyone needing service More

Hello. My last trip in to Southern Dodge was for a recall on my vehicle. In short, my father had passed away and 2 weeks later we laid him to rest. On the day of his burial, I was very tired and I recall on my vehicle. In short, my father had passed away and 2 weeks later we laid him to rest. On the day of his burial, I was very tired and I called to ask could I just bring my vehicle in one day early and the dealership could keep it overnight so that I didn't have to get up early and bring it in for the recall repair in the middle of the storm the next morning. There was no problem with that. I was thrilled. Here's the great part... I dropped it off around 1:30pm-2pm and I was called a couple of hours later stating the vehicle was completed. WHAT???? Thank you SO MUCH for making my day. Thank you so much for bringing something happy to the day I had to bury my father. Thank you so much for the compassionate, kind, & caring service employee, Tina Dickinson. More

Mr. Sam Vanderslice, my Service Writer, was friendly, professional, and knowledgeable. Sam kept me updated on the status of my repair. Sam was a pleasure to deal with. I will take my Jeep to Southern t professional, and knowledgeable. Sam kept me updated on the status of my repair. Sam was a pleasure to deal with. I will take my Jeep to Southern the next time it needs maintenance or repair. More

Was second car in line for an "express oil change" at 6:45 a.m. They completed the oil changed and discovered my vehicle's wiper blades might need replaced, so they looked up the parts and the system lo 6:45 a.m. They completed the oil changed and discovered my vehicle's wiper blades might need replaced, so they looked up the parts and the system locked up, they said. I asked about where my car was two-and-a-half hours later. They finally found the problem and released it three hours later. I talked to the manager who said it's just how they do things. I think they need to rethink how they handle looking up prices. They should go out and talk to the customer before they ever "look up prices." Three hours to get a simple "free" oil change. Unbelievable! More

''''''''''''''''''''''''''My service adviser, Sam is the Best. He makes sure I get the required service and new problem areas repaired in a timely fashion. He makes the process easy. Best. He makes sure I get the required service and new problem areas repaired in a timely fashion. He makes the process easy. More

Requested service was performed correctly in a reasonable time (waiting for vehicle). Scheduling online was simple. time (waiting for vehicle). Scheduling online was simple. More

Everything was nice, the salesman, all the way to the end until I received the vehicle and looked at the seats and the detailing of the car was not done good by the detail department. until I received the vehicle and looked at the seats and the detailing of the car was not done good by the detail department. More

As always service department handles all requests and needs with professionalism and courteous. They try to get the work done as quickly as possible and communicates any issues that need attention. needs with professionalism and courteous. They try to get the work done as quickly as possible and communicates any issues that need attention. More

Their commitment to communication with keeping me informed with every step of what they were informed with every step of what they were More

Everyone is nice, professional and efficient. Couldn't ask for better. Received highest quality service. ask for better. Received highest quality service. More