
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Great experience Luke Lombardozzi was professional and helped thru all facets of the buying experience. Great job! Can't wait to work with the dealership on aftermarke Luke Lombardozzi was professional and helped thru all facets of the buying experience. Great job! Can't wait to work with the dealership on aftermarket add-ons. More
Worst service in the world This dealership is horrible. I brought my truck up to the repair center that I bought for there and waited hours before they got it fixed in the proce This dealership is horrible. I brought my truck up to the repair center that I bought for there and waited hours before they got it fixed in the process of putting a valve stem sensor in my tire they chipped my rim in a couple different spots. This is my second truck from dodge and I will never buy a truck from there again or get any service repairs from there. If your thinking about buying a truck from there I would think again More
uneducated and insulting Just because someone is interested in multiple types of vehicles does not mean i need to talk to my father about my decision. I am a grown adult who h Just because someone is interested in multiple types of vehicles does not mean i need to talk to my father about my decision. I am a grown adult who has purchased more than the average number of vehicles. Also when someone asks for a trail hawk trim level, don't tell me there is no such thing. LEARN your own vehicles! More
Purchase of new car I could not have asked for better service from everyone I dealt with. I want to thank Rick, Adam, Tom and John for the help you gave me. I could not have asked for better service from everyone I dealt with. I want to thank Rick, Adam, Tom and John for the help you gave me. More
WORST SERVICE I have come to this dealership for a diagnostic. The first time they told me the cost for the diagnostic would be covered under warranty and ended up I have come to this dealership for a diagnostic. The first time they told me the cost for the diagnostic would be covered under warranty and ended up charging me. The second time again, dealt with Kent, who is the worst. First of all, when i made the appointment I made sure to tell them that I needed a diagnostic due to an insurance claim. I also asked for a shuttle, which they forgat to mention it would not be available at time of appmt, but 2 hours later, making me late to work. I dropped off my car at 7 and picked up at 5. Almost all day, and when I called for an update, they could not tell me an estimated time it would be ready... This is ridiculous, any other dealership would give you an estimated time because people do have lives and jobs. This dealship and the service is horrible. More
taking advantage of went to buy a car that i have looked everywhere for i drove 6 hours i got there and waited 3 hours. anyhow i get in to sign paper and the finance guy went to buy a car that i have looked everywhere for i drove 6 hours i got there and waited 3 hours. anyhow i get in to sign paper and the finance guy put 2500$ extra of stuff that he gets paid for not me i told him repeatedly i did not want them and he said well your screwed then your either taken them or leave....i started to leave and he then said ill take them out which i thought he did till the bank a month later says i am short on my payment. he sent them the first buyers order with the stuff in there he wanted to purchase and not the real one so now i am stuck with a payment higher then what i was told. When i try to call the dealer the guy just hangs up when i say who i am. terrible place i don't know how they can be in business. More
Excellent service They have been keeping my car running for years now. Service department is fast and reliable. Will probably buy my next car at this dealership. They have been keeping my car running for years now. Service department is fast and reliable. Will probably buy my next car at this dealership. More
Service Department Satisfies I did not buy my car new at Southern, I am the second owner of the vehicle though it was originally purchased there. Not only did Southern honor the I did not buy my car new at Southern, I am the second owner of the vehicle though it was originally purchased there. Not only did Southern honor the free oil changes but they have gone above and beyond on several occasions over the last 3 years. 1. Installed sound insulation for free because I felt the speakers were rattling the rear window, though I had no concrete proof that something was wrong. 2. Replaced the batteries in my key fobs for free 3. I purchased tires from Southern, a few months later 2 of them had screws stuck in them. Obviously I drove over something. I took it in for an oil change, tire rotation, and to repair the tires. total bill 0.00. In addition to the above, they have always been prompt and I have been happy with the work and the communication. More
Excellent Carlton was my salesman. He showed me excellent service while getting me the best incentives and deals he could find. I have friends at work that's lo Carlton was my salesman. He showed me excellent service while getting me the best incentives and deals he could find. I have friends at work that's looking to buy a new vehicle, I will definitely have them visit Carlton. More
Thanks Acee Bell Acee was the nicest salesman I've met in a long time. I was looking to buy my 2nd car and he went above and beyond to make sure I had exactly what I w Acee was the nicest salesman I've met in a long time. I was looking to buy my 2nd car and he went above and beyond to make sure I had exactly what I wanted. They even allowed me to drive a dodge Dart for a week to see if it was a good fit for my busy life. I love this place and will be back again for my next vehicle . More