
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Inspection and oil change Great service department. Will be a repeat customer. Just make sure they put your inspection sticker on before you leave. Or than that great service Great service department. Will be a repeat customer. Just make sure they put your inspection sticker on before you leave. Or than that great service. More
Beyond expectations Sales associate Cale Spafford was key in making the purchase easy and hassle free. He was tuned into what I wanted. He understood my practical needs a Sales associate Cale Spafford was key in making the purchase easy and hassle free. He was tuned into what I wanted. He understood my practical needs and went out of his way to help me make my choice. Extremely professional. I personally have never had a smoother experience with a dealership ANYWHERE. I test drove a Jeep Compass and was determined to leave with that vehicle. I could tell Cale was mentally taking note of my reaction to the vehicle, my comments etc. He knew my story, what I had been driving. In the end he suggested I try a Renegade. I said no, that I was happy with the Compass, but he knew something was missing from my decision. He made a point to tell me that the Renegade was the better deal, less money and more of what I was looking for. He was right. He sacrificed selling a more expensive car for what he knew I really wanted and needed. His knowledge of not just what I looked at but everything was way above anything I have ever experienced when buying a vehicle. The whole process and everyone was super helpful and friendly. More
Great experience Very friendly, helpful, my salesman helped me figure out how to drive the car, super easy process, received complimentary car kit, the financial proce Very friendly, helpful, my salesman helped me figure out how to drive the car, super easy process, received complimentary car kit, the financial process was very uncomplicated and great, More
Best car buying experience ever From my initial phone call with Hillary to meeting JR my sales rep to the receptionist and of course financing. Everyone was very professional and acc From my initial phone call with Hillary to meeting JR my sales rep to the receptionist and of course financing. Everyone was very professional and accommodating. JR asked me what vehicle I wanted not telling what vehicle they were trying to get off the lot. JR was awesome and a phenomenal sax player - I listened to a couple of his songs while waiting.. Overall I was very pleased with the purchase of my 2018 Renegade and I look forward to many years of fun. I even referred a friend who just happen to be in the market for a new vehicle and she can't wait. More
Buy from Eddie Mac!! Eddie Mac was the best. Extremely knowledgeable on the vehicles and options. He is friendly and makes the car buying experience fun. He works at So Eddie Mac was the best. Extremely knowledgeable on the vehicles and options. He is friendly and makes the car buying experience fun. He works at Southern Greenbrier Jeep but drove to Norfolk for us to sell us a truck. I won’t buy another vehicle from anyone else but Eddie. More
Best dealership I have ever dealt with, sales and seri. Very helpful, friendly, and the service department is quick and efficient. I love the express service. Average wait time is 30-45 minutes. Faster than Very helpful, friendly, and the service department is quick and efficient. I love the express service. Average wait time is 30-45 minutes. Faster than anywhere else I have been for service. More
Best Car Buting experience after 9 cars I just bought a 2017 Ram 1500 Limktrd. My sales rep Sean V was just phenomenal, no pressure and he genuinely wanted to ensure that I got the exact veh I just bought a 2017 Ram 1500 Limktrd. My sales rep Sean V was just phenomenal, no pressure and he genuinely wanted to ensure that I got the exact vehicle I wanted and did his best to get it at a price within my budget. The GM Sales MGR Dan, Sales Manager Cheryl, Internet Specialist Hillary and the Finance Manager. Just all around a very positive and rewarding experience interacting with this dealership. I have already referred 3 people and will continue to do so. More
They understand our needs ! JR Staiton, Jenny Biles & Mark Baillio were very comprehensive, smart and take the time to explain everything we don't understand with my wife. They JR Staiton, Jenny Biles & Mark Baillio were very comprehensive, smart and take the time to explain everything we don't understand with my wife. They never push us or harass to buy the car and this is why we take the decision to buy here. More
Excellent service and professionals who care. I have purchased several cars at Southern Dodge and have never been disappointed. They are willing to work on price, trade, and get the car that I wan I have purchased several cars at Southern Dodge and have never been disappointed. They are willing to work on price, trade, and get the car that I want with the options I want. Affordability and excellent service are top priority to me and Southern always delivers. My salesman J.R. Staton was very helpful and worked hard to pull a car from out of state because it was the one my wife wanted. Thank you J.R. she is very happy with her brand new Charger!! More
My Survey of recent service received The new technology being used in expedited service to my vehicle and the print out of the service plan for my PT Cruiser. I really don't know what el The new technology being used in expedited service to my vehicle and the print out of the service plan for my PT Cruiser. I really don't know what else to add to my comment. More