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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,761 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,761 reviews
May 08, 2025
They were very responsive to my questions and kept me updated on the status of my truck. The last dealer never called me to provide updates. I had to call them. Thanks you Katie. updated on the status of my truck. The last dealer never called me to provide updates. I had to call them. Thanks you Katie. More
by mehouse50
May 07, 2025
Very impressed with the friendliness, professionalism and knowledge I would highly recommend the service team. I have been to luxury service depts and this was by far the best experience I've had knowledge I would highly recommend the service team. I have been to luxury service depts and this was by far the best experience I've had More
by steve.ortegon
Employees Worked With
Tina in Service I believe
May 07, 2025
I had a disappointing experience at this location. A part that I was told would only take a week to order took over three weeks to arrive. Delaying my repair. Also, I was told I could pick up my car a A part that I was told would only take a week to order took over three weeks to arrive. Delaying my repair. Also, I was told I could pick up my car anytime before 6 PM, but no one told me that the shuttle stoped at 4 PM. I ended up having to take an Uber at my expense. More
by m.marchildon
Verified CustomerEmployees Worked With
May 06, 2025
Dropped off vehicle day prior to having a 7am appointment to diagnose issue. Day of appointment, didn't hear anything by 11am. Took over 3 and a half hours of calling every 20 to 30 min before I had the sale to diagnose issue. Day of appointment, didn't hear anything by 11am. Took over 3 and a half hours of calling every 20 to 30 min before I had the sales manager walk over and have the service rep take my call to which they provided me the update that the tech found nothing wrong. My vehicle still has a fuel smell coming through the vents and mixing into the oil but they couldn't find any issue. $250 diagnostic fee for nothing. More
by JORDAN.EUBANKS
Employees Worked With
Other Employees :
Shout out to the sales manager that was able to answer the phone and walk over to service dept. And get me an answer. I'm sorry I don't remember your name but thank you.
May 06, 2025
They were friendly, knowledgeable and handled the work in a timely manner. They responded to my questions quickly! a timely manner. They responded to my questions quickly! More
by paulastory23
May 06, 2025
Came in for warranty work. Service adviser communicated clearly and everything went smoothly. Of all your service advisers, Katie is the best! Service adviser communicated clearly and everything went smoothly. Of all your service advisers, Katie is the best! More
by MY74VETROCKS
May 05, 2025
Great Cust. Service, Great repair work on my vehicle. Satisfied with overall service. Thank you!! Service, Great repair work on my vehicle. Satisfied with overall service. Thank you!! More
by jm.iwaniec
Employees Worked With
May 05, 2025
The service was exceptional and the price was fair, highly recommended to use these guys! highly recommended to use these guys! More
by tmabry34
