Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Great customer service. Clean waiting area and fairly quick service. I brought my vehicle in for an oil change and state inspection. But I needed my transmission (speed sens Clean waiting area and fairly quick service. I brought my vehicle in for an oil change and state inspection. But I needed my transmission (speed sensor?) checked due to some erratic gear shifting the day before. Nothing came up in the diagnostic. Headed north for a work trip (~650miles) today. Fingers crossed! More

They are very helpful. They knew exactly what we needed. Very knowledgeable with any questions we had. They knew exactly what we needed. Very knowledgeable with any questions we had. More

This place is great, since Southern took it over it’s been fantastic. Reminds me of Pomoco when they owned it which is when I bought my truck. Staff really tries to make sure you’re satisfied. I will kee been fantastic. Reminds me of Pomoco when they owned it which is when I bought my truck. Staff really tries to make sure you’re satisfied. I will keep coming back for all my truck needs,great people More

Worst communication, over priced, non confident, slow subpar service writers and mechanics, push up selling too much subpar service writers and mechanics, push up selling too much More

Easy, friendly atmosphere Knowledgeable, quick service Professional staff, honored my contract from checkered flag Jessie is the man Professional staff, honored my contract from checkered flag Jessie is the man More

Lafeyell had the best customer service I have seen in a very long time! He listened to my concerns during my service appointment and didn’t pressure me into completing the issues all at once. Will be comin very long time! He listened to my concerns during my service appointment and didn’t pressure me into completing the issues all at once. Will be coming back for sure! More

Just a shame that Ford did not have the part needed. Everyone was very nice and tried very hard to fix our truck. Everyone was very nice and tried very hard to fix our truck. More

Great service, kept me apart of the process with updates, and friendly. A pleasure together get service and friendly. A pleasure together get service More

Friendly, prompt and professional service Everyone was friendly and helpful. My service visit went well and I was able to schedule a recall appointment soon friendly and helpful. My service visit went well and I was able to schedule a recall appointment soon More

My trip to get my truck serviced was unexpected and yet the service team wedged me in and got me back on the road the same day! the service team wedged me in and got me back on the road the same day! More