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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
289 Reviews

289 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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February 28, 2025

I was treated exceptionally well. It’s a Great credit to the manager Hank and his Staff. More

by HELLSREBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brinkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone I had contact with.
February 26, 2025

Jermaine was awesome and took care of me and my car. Appreciate that for sure. More

by Dfirking21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine, Calderon
February 26, 2025

The person in charge of vehicle stayed in touch about vehicle courteous answered any questions I had More

by LADONNEGATEWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Brinkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Johnson
February 26, 2025

I appreciate the professionalism of each team member I worked with. They were very polite and respectful More

by groomy68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Misdiagnosed the problem, and gave me an outrageous quote to fix my vehicle. I will never visit this dealership again. More

by Moressman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Quick turnaround even with the snow shutting down the area. Worked with my warranty to cover services as well More

by MALAKISFIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Jesse always displays excellent customer service. He, and the Southern CDJR team take great care of my van. They always teach me something new about my van, and I trust their knowledge. More

by schooliscool4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Promaster vans
February 23, 2025

My vehicle was promptly serviced during my scheduled service. I was in and out in about thirty minutes. The facility is clean and the advisors are courteous. More

by TIMROSS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaneka, Bellomy
February 22, 2025

Jamie was great to work with. Always kept me up dated about everything and the final result was fabulous. More

by nvgvup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Great customer service. Intake was great and the service department contact me to explain the work that needed to be done More

by Twana58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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