Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Service review I purchased my Ford Explorer Sport Trac 10 years ago at a Pomoco Dealership and absolutely love it! I take it to the Pomoco at the Jefferson site for I purchased my Ford Explorer Sport Trac 10 years ago at a Pomoco Dealership and absolutely love it! I take it to the Pomoco at the Jefferson site for servicing because I have found the best mechanic -Jim Pigford - I know that my truck will get the best service and everything will be fixed. Thank You Pomoco and Jim Pigford - I'll be driving this vehicle for another 10 years! More

Excellent customer service RoSean exemplifies what excellent customer service is all about. Each time I bring our vehicles in for service RoSean listens to every concern and ma RoSean exemplifies what excellent customer service is all about. Each time I bring our vehicles in for service RoSean listens to every concern and makes sure these items are addressed to my satisfaction. I've never been a customer of Dodge/Jeep until recently but I have to say with employees like RoSean working for you and the confidence he gives me in your service, I am feeling good about my decision to switch to Dodge/Jeep. More

Great courteous professional service RoSean is a rare find these days. He has a great work ethic, is always very professional and polite., and has amazing people skills. He is extremely k RoSean is a rare find these days. He has a great work ethic, is always very professional and polite., and has amazing people skills. He is extremely knowledgeable within his position, and if he doesn't know the answer, he will find someone who does. He truly cares about the customer and the service you receive and takes a personal interest in your concerns. He would do very well in a higher managerial roll. Wish more were like him. We will miss him and his service when we leave. Thank You RoSean. More

Service I have never been so pleased with the service. I trust everyone at Pomoco. They truly go above and beyond to take care of their customers I have never been so pleased with the service. I trust everyone at Pomoco. They truly go above and beyond to take care of their customers More

Unbelieveable repeat service!!! Had set up appointment as I was about to head out of town....arrived early hoping to get in a little early, and my team leader really, REALLY took goo Had set up appointment as I was about to head out of town....arrived early hoping to get in a little early, and my team leader really, REALLY took good care of me getting me finished 3 hours early. He is one of the reasons I continually return to POMOCO for service and sales!!! More

Best service in town. Jeff Anton is the best service advisor I have ever come in contact with. He is very professional and knowledgeable about your vehicle. Keep up the goo Jeff Anton is the best service advisor I have ever come in contact with. He is very professional and knowledgeable about your vehicle. Keep up the good work. Thank You. Ron Dziechciarz More

Excellent customer service every time Lee is very professional every time. I visit your location and he keeps me informed of the status of my vehicle. He also makes me aware of any recomme Lee is very professional every time. I visit your location and he keeps me informed of the status of my vehicle. He also makes me aware of any recommended repairs that I might need in the need future. More

Excellent experience. Mr Lee Higgs is the best. A true professional. Excellent performance of work. Extremely trustworthy. He only performs the required work and k Mr Lee Higgs is the best. A true professional. Excellent performance of work. Extremely trustworthy. He only performs the required work and keeps the customer aware of status. More

Service I have always had a great experience with the Pomoco team. It is obvious that customer satisfaction is their number one concern, and they hire knowled I have always had a great experience with the Pomoco team. It is obvious that customer satisfaction is their number one concern, and they hire knowledgeable technicians. The Service team is friendly and always willing to do whatever it takes to get problems handled quickly and efficiently. They are very professional, and everyone works and communicates together well. I will be a lifetime customer! More

Soft Top Help, Thanks So Much I bought a new jeep from Hall and had a soft top problem. I didn't want to drive the hour back to hall for them to fix it so came to you guys. The thr I bought a new jeep from Hall and had a soft top problem. I didn't want to drive the hour back to hall for them to fix it so came to you guys. The three guys that helped me fixed my soft were awesome. They didn't have to help but they gave me their time and fixed it and let me know that my soft top was missing some straps that I wouldn't have known if it wasn't for them. Since leaving I have called Hall and told them about the straps and they are mailing to me. Long story short I was very impressed and all future buys, I will come straight to you guys. You guy earned my business. Thanks so much. P.S. I think I checked the three right employees bellow but I could be wrong I didn't write down their names, I was going off the pictures. Thanks Again More