Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Remodel is great. Staff friendly. But what the people who answer the phone and what actually happens is entirely 2 different things. I called to confirm oil chang Staff friendly. But what the people who answer the phone and what actually happens is entirely 2 different things. I called to confirm oil change and tire rotation was on a first come first served. I was there at 7:40am, second in line to be told it could be a couple of hours because people with appointments. Some of these people had appointments to get oil changed. Not sure where the so called “first come first served” would come into play there. But I must say an hour and 10 minutes later I was called that my service was done. So next time I will make appointment if that is an option. More

This dealership has the most vehicles in stock and the sales team are knowledgeable about the Jeep products. sales team are knowledgeable about the Jeep products. More

Jesse was very helpful and the tech Justin was too. Thank you for exceptional service Thank you for exceptional service More

Everyone did a great job from friendly customer service to the inspection. I was very pleased. to the inspection. I was very pleased. More

I’ve only owned my Wagoneer for 2 years. The service I’ve required has been routine maintenance, a couple recalls, and a small warranty item. The service rep has been professional and time The service I’ve required has been routine maintenance, a couple recalls, and a small warranty item. The service rep has been professional and timely. So far, so good! More

Service was quick and advisors were courteous. Would recommend coming here for any service needs. Would recommend coming here for any service needs. More

They are a great group to work with. Always get a timely service call with all the reminders and always good service Always get a timely service call with all the reminders and always good service More

Terrific. Got everything done in timely manner. Communication was also streamlined. Great service center. Y Got everything done in timely manner. Communication was also streamlined. Great service center. Y More

On time for appointment. Customer service was amazing. Technician was detailed in my vehicle with a video! I liked that part. Very friendly environment Customer service was amazing. Technician was detailed in my vehicle with a video! I liked that part. Very friendly environment More

New to the area and everyone was very helpful and courteous.Would highly recommend this dealership! courteous.Would highly recommend this dealership! More