Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Jeff's the best Jeff is a true professional. His knowledge and support for his customers is the best in the business. Easy going and friendly. The most important aspe Jeff is a true professional. His knowledge and support for his customers is the best in the business. Easy going and friendly. The most important aspect to the success of any business is the customer service that pro's like Jeff provide. More

Taken advantage of We had an emergency on our way back from vacation .... heater core lines needed replaced. the work was completed in a reasonable amount of time and w We had an emergency on our way back from vacation .... heater core lines needed replaced. the work was completed in a reasonable amount of time and we were on our way. after we got home I realized that we had the same work done previously at the Chrysler dealer back home....the only difference was Pomoco charged us $343.33 for labor and our home town Chrysler dealer charged $186.00. The same exact part was installed at almost double the labor charge! I called and spoke to the service manager and he said he found nothing wrong with the labor charge. More

The best Mr.Lee Higgs I purchased my 2002 Town car in 2004 and have got great service ever since and will continue to come back what great group of folks. I purchased my 2002 Town car in 2004 and have got great service ever since and will continue to come back what great group of folks. More

Service review I purchased my Ford Explorer Sport Trac 10 years ago at a Pomoco Dealership and absolutely love it! I take it to the Pomoco at the Jefferson site for I purchased my Ford Explorer Sport Trac 10 years ago at a Pomoco Dealership and absolutely love it! I take it to the Pomoco at the Jefferson site for servicing because I have found the best mechanic -Jim Pigford - I know that my truck will get the best service and everything will be fixed. Thank You Pomoco and Jim Pigford - I'll be driving this vehicle for another 10 years! More

Excellent customer service RoSean exemplifies what excellent customer service is all about. Each time I bring our vehicles in for service RoSean listens to every concern and ma RoSean exemplifies what excellent customer service is all about. Each time I bring our vehicles in for service RoSean listens to every concern and makes sure these items are addressed to my satisfaction. I've never been a customer of Dodge/Jeep until recently but I have to say with employees like RoSean working for you and the confidence he gives me in your service, I am feeling good about my decision to switch to Dodge/Jeep. More

Great courteous professional service RoSean is a rare find these days. He has a great work ethic, is always very professional and polite., and has amazing people skills. He is extremely k RoSean is a rare find these days. He has a great work ethic, is always very professional and polite., and has amazing people skills. He is extremely knowledgeable within his position, and if he doesn't know the answer, he will find someone who does. He truly cares about the customer and the service you receive and takes a personal interest in your concerns. He would do very well in a higher managerial roll. Wish more were like him. We will miss him and his service when we leave. Thank You RoSean. More

Service I have never been so pleased with the service. I trust everyone at Pomoco. They truly go above and beyond to take care of their customers I have never been so pleased with the service. I trust everyone at Pomoco. They truly go above and beyond to take care of their customers More

Unbelieveable repeat service!!! Had set up appointment as I was about to head out of town....arrived early hoping to get in a little early, and my team leader really, REALLY took goo Had set up appointment as I was about to head out of town....arrived early hoping to get in a little early, and my team leader really, REALLY took good care of me getting me finished 3 hours early. He is one of the reasons I continually return to POMOCO for service and sales!!! More

Best service in town. Jeff Anton is the best service advisor I have ever come in contact with. He is very professional and knowledgeable about your vehicle. Keep up the goo Jeff Anton is the best service advisor I have ever come in contact with. He is very professional and knowledgeable about your vehicle. Keep up the good work. Thank You. Ron Dziechciarz More

Excellent customer service every time Lee is very professional every time. I visit your location and he keeps me informed of the status of my vehicle. He also makes me aware of any recomme Lee is very professional every time. I visit your location and he keeps me informed of the status of my vehicle. He also makes me aware of any recommended repairs that I might need in the need future. More