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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
290 Reviews

290 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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March 30, 2025

Customer service at this dealer service center focused on repair services, along with clear communication, trust and customer satisfaction in the service provided. More

by maskcme
Recommend Dealer
Yes
Employees Worked With
I don't remember, but let the record show that they did an exceptional job
March 30, 2025

Was ready to help me get my truck back running right! Good job team! Thank you! More

by RAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service Manager is awesome!
March 29, 2025

Clean, friendly and punctual! Staff was very helpful and attentive! Thank you for great service More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brinkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Very prompt and able to work around my schedule and had my Jeep ready quickly More

by Amberwray1229
Recommend Dealer
Yes
March 29, 2025

Excellent service staff, knowledgeable about service status and corresponding info to customers within a day. More

by Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine and Ty are excellent
March 28, 2025

Shameka Bellamy, our service advisor is amazing! She makes bringing our vehicles in for service such a pleasant experience! She keeps us informed as to the status of the vehicles and explains ever More

by Grayscars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Brinkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

I like the new management they did real good. I just think the prices are a lil high I paid $200 for brake fluid exchange. More

by GEORGEKOGER
Recommend Dealer
Yes
Employees Worked With
Ramon almendarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Service department is always very helpful. I was able to get an appointment right away and scheduling online was perfect. More

by CWILDCAT2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Easy to set up the appointment and a timely repair Jermaine was awesome, good guy More

by rob10111
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson
March 27, 2025

Good service and nice taking care of my 2 vehicle and always in a good mood More

by Ofelia Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tu brown
2
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