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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.1
114 Reviews

114 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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December 13, 2024

Dealership had both my cars taken care of in 4 days! Other dealerships couldn’t even get me in for two weeks. More

by kyleklemm123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TY
December 11, 2024

Service writer addressed all my concerns and completed work on time. Great team! Thank you! More

by BUSEFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
December 11, 2024

I appreciate the shuttle for when you want to leave your vehicle during service. Quick and convenient More

by ashleyodey04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
December 10, 2024

They really want to make a deal. But they don't pressure you either. The additional fees are not very clear. In my case some where just omitted. However going from a Ford family to More

by josbearsnana
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Ayaad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Missing sales rep. Ae.
December 09, 2024

The service manager was very nice and helpful. I actually thought I had made an appointment online and somehow I didn’t. He worked us in and actually showed me the fix the my high beam problem. Ve More

by JMUDAD206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Spensieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Service support team were exceptional , well trained and professional. They expressed true concern about drivers concerns and required repairs and vehicle adjustments 👍 More

by wayman.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

This dealership always provides excellent service to my vehicles. They always are courteous and accommodating. More

by iburth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
African American Female
December 07, 2024

I had a great experience getting my vehicle serviced at Southern Chrysler Jeep Dodge Ram More

by MCAVANAUGH15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Spensieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabih Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Came as a walk in for an oil change and they were able to get me in and out in under 1 hour. More

by clantonevan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
December 06, 2024

Customer service is trash. Told me they can’t fix my car and lie about everything. Jay and shaneka suck More

by Brianna glaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaneka 0 stars jay 0 stars
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