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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
312 Reviews

312 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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April 15, 2025

Professional and courteous. In and out quickly with comfortable waiting area. Great service from start to finish More

by dgrazij129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Good On time with the appointment. It did not take along time. Person who assisted me was very professional, and kept me updated. More

by TTALBIRD
Recommend Dealer
Yes
April 14, 2025

Outstanding. The work was done to perfection and Mr Jermaine was very professional and very knowledgeable. More

by JMOORE107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Tyson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Beach
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brinkman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine
April 14, 2025

Always straight forward on what needs to be done, even when I come in with a code and explain it. Quick turnaround! More

by TALLCUPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Lafeyell Tucker is an excellent service writer. He took care of me from the time I arrived until I left. He kept me informed of the service of my Jeep the whole time I was there v More

by FINFANSUS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafeyell Tucker
April 12, 2025

Very prompt and professional and reliable. I would definitely recommend this place. Look forward to getting all my cars here. More

by DANADLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

1 = Poor I sat through a 5 1/2 hour simple oil change. I had a 7 am appointment. They put my keys in the wrong basket. Even after realizing that it still took 1 1/2 hours more. They offered us a free deta More

by WHITSEND50
Recommend Dealer
No
Employees Worked With
Mr. Skinner is aware of my experience
April 11, 2025

Wasn’t satisfied. Took truck in because windshield motor was not working. Recommendation came back that the linkage for the window windshield washers needed to be repl More

by kreo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Fast and efficient service. Jesse, the diesel technician was very professional and explained everything fully. More

by MR.MEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
April 05, 2025

Longer wait than I expected, but they were upfront about it when I came in. Overall a good experience More

by cwwyatt
Recommend Dealer
Yes
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