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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
517 Reviews

518 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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May 15, 2025

They was very helpful and got my car fixed and cleaned out faster. Thank you. More

by mary.el53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 15, 2025

Prompt, efficient, quick service. And Lafeyell was pleasant as well as gave me good service. More

by PK
Recommend Dealer
Yes
Employees Worked With
Lafeyell.
May 16, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 14, 2025

Lafayell was awesome. Super friendly and efficient. The dealership does need to fix their phone system though because it hangs up after a couple of rings when you try to r More

by Brandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layafell is who I worked with. He deserves give stars. I have no idea who the person you listed is.
May 14, 2025

Cost to much for repairs. The labor charges are ridiculous, and parts cost more than on the outside More

by lincolnls200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Great service, fair price, in and out in a reasonable amount of time. Cleon and team kept me informed throughout the process. More

by mccouchn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cleon Skinner
May 14, 2025

Friendly and professional service. I was kept well informed about my service for a recall issue. More

by DLMOSS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Takyra (sp?)
May 14, 2025

The customer Service was great. Very Friendly and good to deal with. Kept me informed of what was going on. More

by martellee59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Great customer service. Clean waiting area and fairly quick service. I brought my vehicle in for an oil change and state inspection. But I needed my transmission (speed sens More

by BEN_HERNANDEZ51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lafeyelle Tucker
May 13, 2025

They are very helpful. They knew exactly what we needed. Very knowledgeable with any questions we had. More

by redbugg48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ketona Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brinkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

This place is great, since Southern took it over it’s been fantastic. Reminds me of Pomoco when they owned it which is when I bought my truck. Staff really tries to make sure you’re satisfied. I will kee More

by RICMCVJEEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George “mechanic “
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