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Southern Chrysler Dodge Jeep Ram Newport News - Service Center
Newport News, VA
114 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Time
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114 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center
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February 15, 2013
They are very helpful and listen to what you need. Always go the extra mile. Will let you know what is needed and will not do any extra work unless they talk to you. go the extra mile. Will let you know what is needed and will not do any extra work unless they talk to you. More
by pakid39
Employees Worked With
Dennis, Dennis Brousseau
January 31, 2013
What can I say? I've been a loyal POMOCO customer for 35 years handling fleet cars for my job years ago, and all my personal cars and trucks. There has never been a time when I was disappointed with the ser years handling fleet cars for my job years ago, and all my personal cars and trucks. There has never been a time when I was disappointed with the service, prices, friendliness, or integrity displayed in my dealings with POMOCO. From sales people to service personnel, to service writers and people in the parts department, they have all become friends that seem like family. I've always been treated like family; fairly, with the service department always going the second mile to help me. I feel they care about me and want my car to work at its best because they know I depend on it, and on them. To demonstrate how much confidence I have in them, when I was responsible for having maintenance done on a foreign car, I took it to POMOCO for many of the things that needed to be done. After being associated with them, they will know you by your first name and you will know theirs. You may not know that they know your first name, because they always refer to their customers with the utmost respect, calling me Mister. I tell them that "mister" refers to my dad - I'm Carl. More
by TheWordMan
Employees Worked With
Jeff on the Green Team, Bobby Bowen, many service techs., Bobby Bowen
December 08, 2012
Engine blew in 2004 durango. 2 years later bolts for torque convertor loosened and 2 came out. car would not turn over. manager told me not their problem. president was rude and arrogant. they didn't wa torque convertor loosened and 2 came out. car would not turn over. manager told me not their problem. president was rude and arrogant. they didn't want to even look at the car. had fixed at another shop. they said the bolts were not torqued and lock tight installed. one of the bolts even had a lock washer on it. this was a poor installation. several mechanics from different shops told me this should had never happened.I will never let this dealer work on a car of mine again. More
by plumber35
Employees Worked With
service manager and president
July 18, 2012
Its been two days and my car still has not been looked at......i have to work and get alot of stuff done while my car is just sitting in the lot. at......i have to work and get alot of stuff done while my car is just sitting in the lot. More
by datmanmarc
Employees Worked With
gold team
