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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
289 Reviews

289 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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April 01, 2025

It was great, his knowledge, and professionalism Also the technician was great as well Fantastic More

by Tanika1996
Recommend Dealer
Yes
Employees Worked With
Tyrone brown
April 01, 2025

made appt so i did not have to wait 2+ hours. when i arrived was told 10 people were ahead of me despite my appt. which they clearly refused to honor. told them i had another appt in 2 hours and More

by nauticgrrl
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

1000% better than last time. Lafayette was welcoming and professional-complete opposite of the last person I worked with there More

by PODRASKY
Recommend Dealer
Yes
Employees Worked With
Lafayette
April 01, 2025

Pleased with the attention and service provided. Fixed the problem and went a bit extra. More

by JAORTIZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Update on my vehicle was done in a timely manner. ... Shankar was very professional, will use the dealership again More

by FENOSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shankar Bellemy
March 30, 2025

Jermaine updated me in a timely manner. He also washed my car upon completion of my service. More

by alexismorris96
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson
March 30, 2025

Great service and great service writer. Always busy with taking care of us customers. Worth the wait. And his team, George, Johnny, and Mikey are the old school veterans from Pomoco da More

by Separationdrmr84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ketona Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrance White
March 30, 2025

Work was completed in a timely manner. Good communication with repair progress. Staff answered all questions? More

by Oliviag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

They were fast with the oil change a d threw in an exterior wash for free. More

by TIMFMAN1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Customer service at this dealer service center focused on repair services, along with clear communication, trust and customer satisfaction in the service provided. More

by maskcme
Recommend Dealer
Yes
Employees Worked With
I don't remember, but let the record show that they did an exceptional job
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