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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
455 Reviews

455 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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July 02, 2025

I took my van in for service and was blown away by the professionalism and quality work. Every step—from scheduling to pickup—was smooth, and the team explained everything clearly. The service was fast, t More

by frederick.ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafeyell
July 01, 2025

Great It was a great experience. I had no issues and I ser another appointment for 2 weeks to get my brake pads changed More

by MRLNWHARTON
Recommend Dealer
Yes
June 30, 2025

The service was Fast and efficient. Didn’t have to wait very long at all More

by Lauralohse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Never got Jermaine on the phone nor would he call back. Very unprofessional and poorly trained More

by Ncary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jermaine worthless
June 30, 2025

Love this dealership awesome service I would recommend to anyone looking for a new Ram or Jeep More

by jamescrownover07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon almendarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

I paid $2200 for a service that wasn't done right! ! And I am told there is no warranty on this service, after I was told that it has a 12 month warranty. PLEASE ADVISE More

by Iversonmuhammad371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaneka Bellomy
June 27, 2025

Jermaine was my consultant. Loved him. Will always choose him. The place is very very difficult to get on the phone. Once Jermaine took me on as a client we were in wonderful co More

by Weezy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine
June 26, 2025

good. had a great conversation with Keith. looked at a lot of vehicles, trucks and new and used More

by GAGEX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Amazing process and very professional I will always come back for my oil change. Thank you! More

by Mikayladixon95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Gentleman who serve me he was kind, respectful & wonderful. He is the best man in the service center More

by dream_loverusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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