Southern Chrysler Dodge Jeep Ram Newport News - Service Center

It was great, his knowledge, and professionalism Also the technician was great as well Fantastic technician was great as well Fantastic More

made appt so i did not have to wait 2+ hours. when i arrived was told 10 people were ahead of me despite my appt. which they clearly refused to honor. told them i had another appt in 2 hours and when i arrived was told 10 people were ahead of me despite my appt. which they clearly refused to honor. told them i had another appt in 2 hours and asked what they expected me to do. the answer was “reschedule”. if you are expecting prompt service making an appt won’t give it to you. they do not honor appts. i had to leave or miss a more critical appt. not dealing with them again. very poor customer service. More

1000% better than last time. Lafayette was welcoming and professional-complete opposite of the last person I worked with there Lafayette was welcoming and professional-complete opposite of the last person I worked with there More

Pleased with the attention and service provided. Fixed the problem and went a bit extra. Fixed the problem and went a bit extra. More

Update on my vehicle was done in a timely manner. ... Shankar was very professional, will use the dealership again ... Shankar was very professional, will use the dealership again More

Jermaine updated me in a timely manner. He also washed my car upon completion of my service. He also washed my car upon completion of my service. More

Great service and great service writer. Always busy with taking care of us customers. Worth the wait. And his team, George, Johnny, and Mikey are the old school veterans from Pomoco da Always busy with taking care of us customers. Worth the wait. And his team, George, Johnny, and Mikey are the old school veterans from Pomoco days. They know what they are doing! Deal in confidence! More

Work was completed in a timely manner. Good communication with repair progress. Staff answered all questions? Good communication with repair progress. Staff answered all questions? More

They were fast with the oil change a d threw in an exterior wash for free. exterior wash for free. More

Customer service at this dealer service center focused on repair services, along with clear communication, trust and customer satisfaction in the service provided. repair services, along with clear communication, trust and customer satisfaction in the service provided. More