Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

bought my car for service employee was very nice and pleasant ,my car was ready in a reasonable time frame pleasant ,my car was ready in a reasonable time frame More

As usual fast and efficient service that gets the job done! Used the express service for oil and tire rotation, it went smooth but did take a little longer than in the past. done! Used the express service for oil and tire rotation, it went smooth but did take a little longer than in the past. More

My engine light keeps coming back on. Not happy with it. Need it checked again. Not happy with it. Need it checked again. More

Paul saw to it that I was taken care off. The service and repair was top notch. The service and repair was top notch. More

When I came to the dealership for 3 recalls with my Ram 3500 / 2023. Brian has helped with my service in the past and he let me know when the parts came. He told me it would take until about 2:30 pm but he 3500 / 2023. Brian has helped with my service in the past and he let me know when the parts came. He told me it would take until about 2:30 pm but he had it finished at noon. That made me smile ! Thanks More

The communication by the service team was poor. We put a down payment for tires and were told they would be in the next day. After returning and calling several times within the next week and a hal We put a down payment for tires and were told they would be in the next day. After returning and calling several times within the next week and a half, we were told the tires were not in. Finally, after 2 weeks we returned AGAIN and were told that the tires had been in for over a week and a half ago. The service team did not seem to care that we were inconvenienced at all. More

The girl that worked on Sat when I came in was very Professional at 7am!! Professional at 7am!! More

I appreciated the honesty of my advisor telling me that I didn't need a tire rotation. That said, it was frustrating to be the first person in the door and still wait over an hour and a half for an oil chang didn't need a tire rotation. That said, it was frustrating to be the first person in the door and still wait over an hour and a half for an oil change—I even had to turn the lights on in the lobby. On top of that, their lobby is one of the dingiest Jeep lobbies I have waited in. I wish it was a bit nicer; it would make talking the Jeep in for service a better experience. Also, no written estimate was provided prior to service, which isn't what I would expect. More

Was 5th in line for an oil change at 8:15 am didn't leave untill 2:40pm that's just excessive. I think you would rather have me go else where and pay for my oil change than to be put off all day for what yo untill 2:40pm that's just excessive. I think you would rather have me go else where and pay for my oil change than to be put off all day for what you said was free oil change for the lifetime ownership of my car. More

Southern Chrysler Jeep- Greenbrier always has excellent service and speedy repairs. I am always satisfied when the maintenance is completed. service and speedy repairs. I am always satisfied when the maintenance is completed. More