Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,514 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Paul was my service advisor and was spot on getting my appointment in a timely manner. He was also very knowledgeable in assisting with extended service contact. Jamie diagnosis discovered my vehicle prob appointment in a timely manner. He was also very knowledgeable in assisting with extended service contact. Jamie diagnosis discovered my vehicle problem in a timely manner, he recommended the required service and my vehicle runs great. I will definitely return to this location to service my vehicle in the future. More
Great Customer Service the girl I worked with was very professional did her job ask if I need anything else AND called me and let me know when my car was done and was ready for pick up and when I got to t professional did her job ask if I need anything else AND called me and let me know when my car was done and was ready for pick up and when I got to the store, she went with me to the cashier for check out Overall my experience was great no problems thank you More
Major concern not fixed after having car 2 days. I was told the wrong parts were received twice. My appointment was made 1 month in advance. I was disappointed that this issue was not related to me u I was told the wrong parts were received twice. My appointment was made 1 month in advance. I was disappointed that this issue was not related to me until I had to return my rental. I always had excellent customer service previously. Communication was not good and I have paid $700 in advance for parts. More
The express lanes sign states that I may get certain services done but this is not the case when I came. They sent me back with out honor the express lane policy. It written on a big sign at the service services done but this is not the case when I came. They sent me back with out honor the express lane policy. It written on a big sign at the service. I had no problem with waiting but didn’t want me to stay. I had to come back another day. Why do you have express lanes sign up please someone tell me something More