Back

Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,095 Reviews

2,095 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Sort by
October 12, 2023

I bought my Jeep in for an alignment. I received a call saying that my alignment is complete and my Jeep is ready for pick up. Driving home after picking it up I noticed that my alignment More

by asbiela
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

October 12, 2023

In Arizona the people are a lot more nicer and go over what they have found after the diagnostic check. They give you suggestions on replacing your air filters the day of or the next time you come in. The More

by anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheryl Cornell
Oct 12, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Anon" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 11, 2023

I dropped my car off the night before the appointment. They were able to check my car out quickly and diagnose the issues. More

by MELONYELLINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 11, 2023

Feel like I can trust what they tell me about the service my car needs. Have had my Pacifica since 2017 and very pleased with their service. More

by gammiepattycake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 11, 2023

Everything was great as usual, I went in for an oil change and the service was fantastic! More

by demikoulis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Houchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again, Demi!

October 11, 2023

Very friendly, always kept me informed, very quick. No real complaints on my end at all. More

by Will C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris was great
Oct 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 11, 2023

I rarely provide reviews. However, the service manager Brian was excellent along with his team. He addressed my concerns and put me at ease. The experience was great which mad More

by No screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in the service department.
Oct 12, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 10, 2023

Excellent service with a smile. Extremely friendly. Chris explained everything and Mr Slaughter is a amazing mechanic. More

by nbk6sdv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again, Garland!

October 10, 2023

Very good customer service and very fast with complete service checked my car for any issues as well More

by titanfanlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell
Oct 10, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 10, 2023

Dealership is very rude and not geared towards the customer. Truck took weeks to fix and when we got it back had to go back to fix all the things they were supposed tonfix More

by cody.c.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allison Humphries
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cuellar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Owen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Cabral
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens
Oct 10, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Cody. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

...
50
...