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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,095 Reviews

2,095 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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October 23, 2023

Excellent service department. Received top notch service from Barbara McMasters who worked doggedly to ensure my vehicle was properly serviced on Chrysler's (Stellantis?) Lifetim More

by DOWNS_LAWRENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara McMasters
Oct 24, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We always appreciate your continued loyalty and support!

October 22, 2023

I shave been a customer with southern Chrysler jeep for over five years and they have provided outstanding customer service with the maintenance and upkeep of my vehicle. More

by HANNAH062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara and Paul
Oct 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 21, 2023

Courteous service, forthright communication, and able to answer all the questions I had about things that needed to be replaced. Thank you very much. More

by NAOMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again!

October 21, 2023

Great and outstanding job, I would recommend them 100 times over and over again. Excellent More

by GEORGEDEKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 21, 2023

My service was very fast and the staff was very polite. The kept in contact the whole time. More

by COFFEYDANIELSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Chris
Oct 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 21, 2023

Need to upgrade their store ceilings. Looks like it’s falling down. Looks like you have mold all over the place. More

by hayesholland74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Oct 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 21, 2023

First time ever in and out in less than an hour. Great service overall. Excellence More

by freda.beal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 20, 2023

Good service and car was ready when promised. Inside was clean as when I left it. .. More

by bucklaewsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 20, 2023

Service at Souther Chrysler Dodge Jeep Ram at Greenbrier is always pleasant. My service rep Chris Blanken, ensured I was in and out in reasonable time, allowing me to enjoy the rest of my day. Always drive More

by welder462014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Blanken
Oct 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 19, 2023

Exceptional customer service. Due to no fault of their own, the part I need for my vehicle is delayed because of the strike. But they were very sweet and kind about it.. More

by VAALLDAY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in service department is the rep who help me
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