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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,095 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,095 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
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November 14, 2023
Barb was a huge help. Very friendly & super nice. She got me in and out fast and asked me if I needed anything more from the service department and could she help with w Very friendly & super nice. She got me in and out fast and asked me if I needed anything more from the service department and could she help with what ever I needed. Service was quick too!. More
by JBROCKAVICH
Verified CustomerEmployees Worked With
Barbara
November 14, 2023
Easy in and out service. The staff were very accommodating and helpful. Great communications and quick response. The staff were very accommodating and helpful. Great communications and quick response. More
by raflatooni
Employees Worked With
November 11, 2023
Truck's routine oil and filter change and tire rotation were performed quickly and thoroughly by the maintenance department. were performed quickly and thoroughly by the maintenance department. More
by DMGALLAGHER
Employees Worked With
Emmalie Knoll (Service Advisor), JH (Maint Technician)
November 11, 2023
Told them that I needed the car back by 2 PM but didn’t get a call about ANYTHING until 2:30, at which time they told me that my battery that I bought from them the year before needed to go on a “warranty get a call about ANYTHING until 2:30, at which time they told me that my battery that I bought from them the year before needed to go on a “warranty tester” for 2-3 hours. Why wasn’t I contacted in the morning about that?! I told them I needed my vehicle back by 2 so I could go get my kids. I had my inspection rejected (which I STILL had to pay for) even though it was there fault I couldn’t complete the needed repairs because of time constraints. After I was there I had to wait another HOUR before I could get my car back. I was late to pick up my children because people there are not managing time properly and not communicating with customers. Management needs training about acceptable customer service. I will actively avoid this business to the best of my ability because they don’t care about service and they steal your money. More
by CHADWICK.BRADLEY
November 10, 2023
i was happy with the service i received at the dealership.thankyou yadda yadda yadda yadda dealership.thankyou yadda yadda yadda yadda More
by overheaddoorman
Employees Worked With
November 09, 2023
Everyone i came in contact with was absolutely fantastic. Excellent service all around thank you Excellent service all around thank you More
by rustywood1996
November 08, 2023
It was great just wait was a long time but it was worth the wait the wait More
by lauracowell43
Employees Worked With
November 08, 2023
I was overcharged for an item that I was told would be covered for 100,000 miles. It only had 56,000. covered for 100,000 miles. It only had 56,000. More
by enriquez.angela
November 07, 2023
Everyone was nice and work was done, but now my check engine light is on. engine light is on. More
by jrice325
Employees Worked With
