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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,698 Reviews

2,698 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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July 16, 2018

service Everyone was very professional and truly cared about the sales transaction from start to finish. And Joey, service manager was outstanding figure as w More

by dediem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to write this great review! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 16, 2018

I feel very confident with the service at this dealership. I We always visit this dealership for our cars service and sales. It is a pleasant experience. The prices are great and our service tech, Paul is the ab More

by MVILLY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
Jul 24, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 16, 2018

Perfect The service was so fast I was in and out of the dealership in 30 minutes. Everyone was so friendly and informative with their help. More

by NSURN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 16, 2018

Jeep Repair I received very good care during a recent car repair issue covered by my easy care extended warranty. Service Advisor Emily ensured I was taken care o More

by john D
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emily Gatie
Jul 24, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

John, we strive to provide the best service possible and are glad Emily was able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Southern Chrysler Jeep's Service Department. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 13, 2018

Jeep service Southern Jeep of Greenbrier provides excellent service, fast and fair pricing. Lamont Berry is the best Service Adviser in the organization. Always More

by MITCHELL.GERALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Berry
Jul 17, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Mitchell, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Southern Chrysler Jeep's Service Department.

July 13, 2018

Outstanding as usual! Emily is always prepared for my arrival and expeditiously gets my van in for service and then calls me with interim repair status. Well Done! More

by Van Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily (Service)
Jul 17, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Hi and thanks for the great feedback! We're very happy that Emily was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again!

July 13, 2018

Very Good & Pleasant to deal with Emily in the Service Depa Have received excellent service from other dealerships as well. The reason I had to bring the vehicle back was because I was told the console was repl More

by LBARKER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily in the Service Department
Jul 17, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team!

July 13, 2018

Recall issue solved We had an appointment and got there a little early, they took the car back and within less than 20 minutes had it ready, fast service. More

by BLZUNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department employees
Jul 17, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

July 13, 2018

Oil change Dropped my jeep off and within 30 minutes my jeep was done, thx Southern Jeep! Very friendly and explained all work throughly and to the point! More

by STONECOLD24FAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont and Patrick
Jul 17, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.

July 12, 2018

Had express oil change . It was very quick . Came in for the express free oil change . Was in and out in excellent time . The service was good on this trip . Will come back when I need another o More

by MCNHOOKIEFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
Jul 17, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Southern Chrysler Jeep's Service Department.

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