Back

Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,706 Reviews

2,706 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Sort by
July 19, 2018

Nothing too awesome I had an appointment to have my state inspection done. I was there for five to ten minutes before someone was able to get off the phone or walk by and More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the names of who I worked with.
Jul 24, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

MJ, I sincerely thank you for going out of your way to write this review about our dealership. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 19, 2018

GREAT SERVICE VERY EFFICIENT SERVICE. VERY HELPFUL. THEY WERE EASY TO WORK WITH AND MADE ALL THE CONCERNS I WAS DEALING WITH EASIER FOR ME. VERY KNOWLEDGEABLE More

by EGATIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock, Mauri Wimbush
Jul 24, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We’re delighted to hear of your positive experience at our dealership, Egatie. It was our pleasure doing business with you. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 18, 2018

Bought new tires Emily did an awesome job in helping me purchase a new tire. I just need one tire for my Jeep , but she offered me a very good price for four new tire More

by MA.BENCH65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
Jul 24, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your great review! I'll be sure to pass your thanks on to Emily. Always feel free to call or stop by if there is anything else we can do to help you. Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 18, 2018

SIMPLY AWSOME!!!! JOE IS EXCELLENT! HE HAS WORKED WITH ME FOR OVER 10 YEARS. BEST IN THE BUSINESS. Keep up the good work! Always super services!!! Staff is very k More

by parkeba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Tull
Jul 24, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for sharing your experience with us, Parkeba! I will certainly pass on your feedback to Joe as he will be happy to hear it! Please reach out to us if you have any questions or concerns. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 17, 2018

Lamant's Team is the BEST! Keep up the good work! Always super services!!!Staff is very knowledgeable and sweet. We always get a feeling of the most important client for the da More

by CURTISNASEEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamant Berry, Pat McManual
Jul 24, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 17, 2018

Took a long time! Took over an hour to get an oil change! Used to be guaranteed to take only 30 min. We were here about two weeks ago and left after 2 1/2 hours! Staff More

by SUEBEARBOBBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Faubel
Jul 24, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thanks for your kind and honest review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 16, 2018

wring service center debacle 7/14/18 @8am. Arrived at service center to be told I was at the wrong dealership. The service rep worked me in . Great CS More

by DIVINEJUSTICE63
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
None wrong dealership
Jul 24, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for writing us a review, we appreciate it very much. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 16, 2018

Problems not fixed I took my Jeep there while still under warranty. There was a squeal in the rear and also a squeal when the e-brake engages and disengages. For the squ More

by FIREFIGHTER9023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Jul 24, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for reaching out to us, your concerns are taken very seriously. We know our customers’ time is valuable and we’ll take this as an area where we can improve moving forward.

July 16, 2018

service Everyone was very professional and truly cared about the sales transaction from start to finish. And Joey, service manager was outstanding figure as w More

by dediem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to write this great review! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 16, 2018

I feel very confident with the service at this dealership. I We always visit this dealership for our cars service and sales. It is a pleasant experience. The prices are great and our service tech, Paul is the ab More

by MVILLY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
Jul 24, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

...
264
...