Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Recall service This was my first time at this dealership. Recall service was performed quickly and professionally. Everyone was helpful and friendly. My wait time w This was my first time at this dealership. Recall service was performed quickly and professionally. Everyone was helpful and friendly. My wait time was less than 60 minutes. Waiting area was clean and pleasant. More

Nothing too awesome I had an appointment to have my state inspection done. I was there for five to ten minutes before someone was able to get off the phone or walk by and I had an appointment to have my state inspection done. I was there for five to ten minutes before someone was able to get off the phone or walk by and acknowledge me. The guy I was supposed to take to didn't even know I was standing right in front of him until another guy told him to look up. They did my inspection and asked if I wanted to wait longer to get my recall fixed after I told him I had a recall. It was nice to get both done in one visit. More

GREAT SERVICE VERY EFFICIENT SERVICE. VERY HELPFUL. THEY WERE EASY TO WORK WITH AND MADE ALL THE CONCERNS I WAS DEALING WITH EASIER FOR ME. VERY KNOWLEDGEABLE VERY EFFICIENT SERVICE. VERY HELPFUL. THEY WERE EASY TO WORK WITH AND MADE ALL THE CONCERNS I WAS DEALING WITH EASIER FOR ME. VERY KNOWLEDGEABLE More

Contaminated Fuel Paul McManuel very quickly diagnosed the problem with my Wrangler, explained the required course of action/repair and estimated price. Working with Pa Paul McManuel very quickly diagnosed the problem with my Wrangler, explained the required course of action/repair and estimated price. Working with Paul for many years, I was completely comfortable and confident with his assessment. Price was right on, Wrangler was ready earlier than expected and as l have been for more than 28 years - I remain a completely satisfied Southern Chrysler Jeep Greenbrier customer. More

SIMPLY AWSOME!!!! JOE IS EXCELLENT! HE HAS WORKED WITH ME FOR OVER 10 YEARS. BEST IN THE BUSINESS. Keep up the good work! Always super services!!! Staff is very k JOE IS EXCELLENT! HE HAS WORKED WITH ME FOR OVER 10 YEARS. BEST IN THE BUSINESS. Keep up the good work! Always super services!!! Staff is very knowledgeable and sweet. PRICE TO EXPENSIVE!!!!! More

Bought new tires Emily did an awesome job in helping me purchase a new tire. I just need one tire for my Jeep , but she offered me a very good price for four new tire Emily did an awesome job in helping me purchase a new tire. I just need one tire for my Jeep , but she offered me a very good price for four new tires which I ended up buying four. She make sure I was doing ok while waiting as they changed the four tires. Very nice lady.... thank you Emily! More

Took a long time! Took over an hour to get an oil change! Used to be guaranteed to take only 30 min. We were here about two weeks ago and left after 2 1/2 hours! Staff Took over an hour to get an oil change! Used to be guaranteed to take only 30 min. We were here about two weeks ago and left after 2 1/2 hours! Staff is pleasant and polite and the waiting area is comfortable. More

Lamant's Team is the BEST! Keep up the good work! Always super services!!!Staff is very knowledgeable and sweet. We always get a feeling of the most important client for the da Keep up the good work! Always super services!!!Staff is very knowledgeable and sweet. We always get a feeling of the most important client for the day! More

Problems not fixed I took my Jeep there while still under warranty. There was a squeal in the rear and also a squeal when the e-brake engages and disengages. For the squ I took my Jeep there while still under warranty. There was a squeal in the rear and also a squeal when the e-brake engages and disengages. For the squeal in the rear they replaced the driveshaft but the part for the e-brake was on national back order so it wasn't fixed. The squeal went away for about a week and came back. I took it back to get checked out. I had to ride with the service manager and he told me he couldn't hear anything even though it was clearly there. The service person who wrote the service ticket took a ride and was able to hear it. They ended up replacing the passenger side wheel bearing. The part for the e-brake was still on back order so not fixed. Again after a week the squeal came back and the check engine light came on. Took the car in for the light and they replaced a sensor in the engine. The squeal was not fixed. A couple days later the check engine light came back on. Took it back in and they replaced a part. Asked about the e-brake part, still on back order and the squeal in the rear of the vehicle is still there. The jeep is a 2015 purchased brand new and only has around 28K miles. It seems that the problems are not getting fixed at this service department. I guess I will have to find somewhere else to take it. More

wring service center debacle 7/14/18 @8am. Arrived at service center to be told I was at the wrong dealership. The service rep worked me in . Great CS 7/14/18 @8am. Arrived at service center to be told I was at the wrong dealership. The service rep worked me in . Great CS More