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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,554 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,554 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
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September 07, 2018
car repairs the only thing I did not like was making a call to get an appointment I called three times and left a message with two people and got no call back. the only thing I did not like was making a call to get an appointment I called three times and left a message with two people and got no call back. More
by TJJMACIEJKO
Verified CustomerEmployees Worked With
dont remember
September 07, 2018
Completed quicker than I thought. Just getting the oil change and resetting the reminder. I like the check mark system on the report. I really liked not waiting very long. Just getting the oil change and resetting the reminder. I like the check mark system on the report. I really liked not waiting very long. More
by DMSEALE9
Employees Worked With
Don't remember.
September 05, 2018
Warranty repair Fast, friendly service. Fixed first visit. Professional and courteous service with a great staff. Seasoned professionals thru and thru. This is where Fast, friendly service. Fixed first visit. Professional and courteous service with a great staff. Seasoned professionals thru and thru. This is where I come for my service and repair needs. More
by FRANCOMEYERS
Employees Worked With
Paul McManuels, Mauri Wimbush, Edward McIntosh
September 05, 2018
Inconsistant Inspection and lousy workmanship I have had my Chrysler 300C State inspected at Greenbrier since 2007. Three Years ago I replaced all of the Rear Signal Incandescent Bulbs with appro I have had my Chrysler 300C State inspected at Greenbrier since 2007. Three Years ago I replaced all of the Rear Signal Incandescent Bulbs with approved LED Bulbs and it passed their State inspection in 2016 and 2017 but was rejected in 2018. I was not only embarrased but I had to make a return trip to my home to reinstall the incandescent Bulbs or payover $145.00 to have them replace them. Why cannot a business have a consistant and uniform operation. Not only that but the State Inspection Mechanic Installed the Rejection Sticker as well as the Final Inspection Sticker crooked and left most of the old Glue in the lower inside center of the Windshield! Also, on the first round, I went to the Cashiers window three (3) times and ask for mypaperwork after I was told by the Service writer that it was ready. on the return trip, everything went much smoother excep for the crooked Inspection Sticker! One last word, someone of authority needs to get a replacement TV of the Customers waiting room and at least provide a daily Newspaper for their use. More
by TMARTINETTE
Employees Worked With
I did not have the pleasure of dealing with anyone in Sales or Management!
September 04, 2018
Very pleased Very quick service!!! Everyone was very knowledgeable and helpful!! I would definitely return to this location without a doubt!! And I highly recommen Very quick service!!! Everyone was very knowledgeable and helpful!! I would definitely return to this location without a doubt!! And I highly recommend this location to everyone!! More
by deidreelliott79
Employees Worked With
Other Employees :
John Ailstock, Trevor Faubel, Aaron Hale, Billy Womble, Ricky Griffin, Scott Houchins, Edward McIntosh, Brian McHugh
September 04, 2018
Fast professional services Went in and had warranty work done on the Dodge Durango. Paul was very professional and personal and got my vehicle done in a very timely manner. Coul Went in and had warranty work done on the Dodge Durango. Paul was very professional and personal and got my vehicle done in a very timely manner. Couldn't be happier More
by DEEPCREEKDAD
Employees Worked With
Paul,Mr.lyons
September 04, 2018
Satisfied and pleased! Great and very quick service. Customer service was excellent. Glad I chose this dealership for my automotive needs. I will definitely recommend this s Great and very quick service. Customer service was excellent. Glad I chose this dealership for my automotive needs. I will definitely recommend this service center to other friends. More
by mariamarie127
Employees Worked With
Lamont, Berry
September 03, 2018
Service for recall and oil change Paul was very informative and communicated really well with me about the work being done. He called me as soon as my truck was ready and had me out th Paul was very informative and communicated really well with me about the work being done. He called me as soon as my truck was ready and had me out the door soon after picking up. More
by jsmith93
Employees Worked With
Paul in service
September 03, 2018
My favorite place to take my vehicles Everyone from customer service to the valet are very friendly and professional. They only recommend what you need and never recommend what you don't n Everyone from customer service to the valet are very friendly and professional. They only recommend what you need and never recommend what you don't need. More
by EVERETTWILSONII
Employees Worked With
Lamont in the service department
September 03, 2018
Awesome experience Had an awesome experience and my advisor Paul was very helpful. I recommend the. service garage to anyone looking for a place they can trust. Had an awesome experience and my advisor Paul was very helpful. I recommend the. service garage to anyone looking for a place they can trust. More
by MIMI4SEAN
Employees Worked With
Paul
