Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

awesome, fast and prfoessional! the team at southern is A+++ this time Paul and Jamie helped me, but have worked with the entire team it seems like! Lamont, Joey , Franco , Joihn G... the list goes on and on... this time Paul and Jamie helped me, but have worked with the entire team it seems like! Lamont, Joey , Franco , Joihn G... the list goes on and on... More

Great Service We have bought 4 vehicles from southern and Lamont has taken care of all of them He has always been there for us no mater what the problem has been. W We have bought 4 vehicles from southern and Lamont has taken care of all of them He has always been there for us no mater what the problem has been. We wouldn't go anywhere else to have our vehicle serviced. More

Service Review Lisa was very helpful. She kept me notified every step of the way. My breaks/rotors were changed, but there is still a squealing noise when I’m drivin Lisa was very helpful. She kept me notified every step of the way. My breaks/rotors were changed, but there is still a squealing noise when I’m driving. More

Great service as usual! The appointment was easy to make, the work was done in a timely manner, and the people were pleasant. I would definitely recommend Southern for servic The appointment was easy to make, the work was done in a timely manner, and the people were pleasant. I would definitely recommend Southern for service! More

October 9, 2018 vehicle inspection I have been very impressed with the quick and outstanding service provided by your service center. Shout out goes to my service advisor Mr. Paul McMa I have been very impressed with the quick and outstanding service provided by your service center. Shout out goes to my service advisor Mr. Paul McManuels. Paul kept me informed with the status of the work being done in my 2015 Jeep Grand Cherokee. Delivery as promised.. Sincerely, Frank Delgado More

Bad Experience (Jeep Cherokee, 2014) After having my Jeep serviced last month, within about two weeks the transmission died. I had the vehicle towed (paid for by the dealership). This ent After having my Jeep serviced last month, within about two weeks the transmission died. I had the vehicle towed (paid for by the dealership). This entire process took around two weeks, for which I did not receive a single phone call for updating me on the status of my vehicle. The dealership did pay for the rental car that I used. Once the two weeks were up, I secured my vehicle for it to only break again after a week. The dealership once again paid for the tow to the service center. It turns out that the mechanic did not tighten a bolt enough, so it fell out. A few days later, the dealership said they replaced the bolt and my vehicle was ready to go...Not a second after pulling out of the dealership parking lot my vehicle makes clanking noises once again. I turned around and brought it back. Since the bolt fell out, it damaged the driveshaft. All work was covered under my vehicle warranty, but it has become pretty inconvenient. Especially when I am still paying the vehicle loan. I am forced to move my business to a different dealership for now on. Hopefully with certified mechanics. Very unprofessional work. More

Service My experience was great. My service was timely. In addition my sales person Kevin came through as usual. He assisted in resetting my Bluetooth connect My experience was great. My service was timely. In addition my sales person Kevin came through as usual. He assisted in resetting my Bluetooth connection from my phone to my car. He also coordinated my appointment to get my seats clean while still under warranty. I got an oil change, inspection and tire rotation at no cost. I am a happy camper and a fan of your dealership. More

Always Excellent No matter what I need done, I always get excellent customer service and my car is returned back on time with no issues. Best service I have received f No matter what I need done, I always get excellent customer service and my car is returned back on time with no issues. Best service I have received for any of my vehicles ever before. More

Service was so fast! I called to ask about an oil change and I was told to come on in. I think I was in and out in the span of 20 mins. I called to ask about an oil change and I was told to come on in. I think I was in and out in the span of 20 mins. More

Easy oil change I was able to go the dealership without an appointment and a service advisor immediately approached me to find out what I needed. I sat in their comfo I was able to go the dealership without an appointment and a service advisor immediately approached me to find out what I needed. I sat in their comfortable guest lounge while waiting. The oil change was completed in less time than expected; they made it very easy to get my car's oil change. More